Andrew Bun
Philadelphia,PA
Summary
Proven to excel in high-pressure environments, I bring a track record of enhancing customer satisfaction and streamlining operations at Paris Baguette. Skilled in beverage preparation and adaptability, my expertise in customer service and problem-solving led to a significant decrease in customer complaints, showcasing my ability to deliver exceptional results as part of a team.
Overview
3
3
years of professional experience
Work History
Barista
Paris Baguette
Philadelphia
01.2022 - Current
- Utilized point-of-sale (POS) system to accurately process customer payments
- Trained new staff members on proper coffee preparation and customer service techniques
- Demonstrated a strong work ethic, resulting in consistent high-quality products and services
- Adapted to different customer needs and preferences, resulting in increased customer satisfaction
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
Busser
Miller's Ale House
Philadelphia
08.2021 - 12.2021
- Followed established health and safety guidelines to ensure a clean and sanitary dining environment
- Greeted and welcomed customers in a friendly and professional manner
- Assisted in resolving customer complaints and inquiries, resulting in a X% decrease in customer complaints
Education
High School Diploma -
Academy At Palumbo
Philadelphia06.2021
Skills
- Adaptability
- Customer service
- Strong Performance Under Stress
- Effective Multitasking
- Communication Skills
- Quick Learner
- Ability to work in a team
- Menu Memorization
- Beverage Preparation
Hobbies and Interests
- Socializing
- Understanding/Analyzing Complex Problems
- Solving Situations
Timeline
Barista
Paris Baguette
01.2022 - Current
Busser
Miller's Ale House
08.2021 - 12.2021
High School Diploma -
Academy At Palumbo