Operations Responsibilities.
- Ensured timely dispatch of trailers
- Successfully managed and supervised several teams consisting of 20 or more members.
- Maintained high safety and productivity standards through accountability measures.
- Monitored and documented dispatched trailers, ensuring accurate records at the close of business day.
- Motivated and recognized the efforts of the team by providing them recognition and incentives.
- Demonstrated proficiency in utilizing various in-house computer programs.
- Delegated tasks appropriately which led to successful and timely task accomplishment.
Safety Responsibilities
- Submit injuries into the injury database.
- Conduct a 7-day follow-up with all employees who had a first aid report.
- Facilitated injury evaluation by arranging phone calls between nurse advice line and employees.
- Facilitated pre-shift briefings to ensure effective communication, guided staff through stretching exercises, and ensured proper readiness of the team for daily operations.
- Successfully finished the 10-day trainee program with each newly recruited employee.
- Set safety and productivity standards.
- Maintained detailed documentation of employee misconduct according to established protocols.
- Lead trainee academy 2 times a week.
- Inform new hires of all procedures relating to their position.
- Provided positive and corrective feedback to enhance performance.
- Collaborated with Trainer Specialist in conducting orientation.