Andrew Bustos
Phoenix,AZ
Summary
Dynamic hard worker, looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Bartender
Fox Cigar Bar
06.2020 - 03.2023
- Worked closely with management to train and mentor new bartenders and barbacks to help maintain talented and efficient team.
- Developed loyal clientele and connections by consistently delivering outstanding service and engaging in friendly conversation.
- Served extremely high customer volumes during nights, weekends and special events.
- Simultaneously handled customer, team, and business needs while avoiding unnecessary delays or errors.
- Consistently met with management and ownership on how to improve overall success and growth of business and colleagues.
Vehicle Finance & Loan Advisor
Bridgecrest
12.2018 - 05.2020
- Provided exceptional support to current and future customers as needed throughout the life of the agreement.
- Collaborated with colleagues to accomplish daily team goals.
- Managed a diverse portfolio of loans while consistently meeting or exceeding sales targets set by management.
- Utilized system tools to help assist customers as efficiently and effectively as possible.
- Assisted and trained current and new team members as best as possible with all gained knowledge to elevate as an individual and also collective team.
Office Manager
Two B. Wired
10.2017 - 12.2018
- Maintained office efficiency by planning and implementing office systems, layouts, and equipment use.
- Completed daily requirements by scheduling and assigning employees to follow up on work results.
- Kept ownership informed by reviewing and analyzing special reports, summarizing information, and identifying any sort of trends.
- Maintained office efficiency by organizing operations and procedures, preparing payroll, overseeing daily worker actions, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Membership Sales Manager
LA Fitness
10.2016 - 10.2017
- Handled member complaints and resolved issues promptly.
- Developed relations within community & local small businesses by involving club in community events.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Consistently exceeded monthly sales quotas as an individual and collective team by utilizing data-driven techniques to identify potential clients and close deals effectively.
- Mentored junior staff members, sharing industry knowledge and best practices for achieving success in a membership sales role.
- Consistently collaborated with District Managers to implement continuous improvements and exceed overall team goals.
Automotive Technician
Auto Nation
02.2016 - 10.2016
- Performed advanced diagnostic tests and troubleshooting procedures to find, identify and repair root causes of mechanical issues.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
Associate, Level 5
In-N-Out
08.2012 - 02.2016
- Delivered exceptional service to ensure customers were going to have a great experience.
- Eventually gained enough trust and knowledge to become new hire trainer.
- Mentored and led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Developed abilities to implement extremely efficient multitasking skills throughout a vast majority of daily goals.
Education
High School Diploma -
Gilbert High School
Gilbert, AZ05.2012
Skills
- Hunger for Knowledge
- Consistently Dependable
- Management & Training Experience
- Team Leadership
- Problem Solver/Attention to Detail
- Strong Multitasking
- Customer Service Expertise
- Time Management
Timeline
Bartender
Fox Cigar Bar
06.2020 - 03.2023
Vehicle Finance & Loan Advisor
Bridgecrest
12.2018 - 05.2020
Office Manager
Two B. Wired
10.2017 - 12.2018
Membership Sales Manager
LA Fitness
10.2016 - 10.2017
Automotive Technician
Auto Nation
02.2016 - 10.2016
Associate, Level 5
In-N-Out
08.2012 - 02.2016
High School Diploma -
Gilbert High School