Andrew Caldwell
Lafayette,LA
Summary
Operations professional with extensive experience in optimizing processes and improving operational efficiency. Highly organized with strong focus on team collaboration and achieving results. Known for adaptability and reliability, with expertise in resource management and workflow optimization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
Squires Formalwear
07.2023 - Current
- Assisted in daily operations to improve workflow efficiency and customer service quality.
- Coordinated scheduling and inventory management to support timely order fulfillment.
- Supported training initiatives for new staff on operational procedures.
- Monitored equipment and supply levels, ensuring readiness for peak business periods.
- Facilitated communication between departments to streamline operations and resolve issues promptly.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Ensured compliance with company policies as well as legal regulations at both federal and local levels.
- Implemented inventory control measures, reducing waste and optimizing stock levels to meet demand.
- Managed purchasing, sales, and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Stocker and Cashier
Thrifty Liquor
03.2023 - 07.2023
- Organized and stocked shelves to ensure product availability and visibility.
- Assisted in maintaining cleanliness and organization of storage areas for safety compliance.
- Monitored product expiration dates to enhance quality control processes.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Warehouse Manager
Wholesale Pump & Supply
02.2020 - 07.2023
- Oversaw daily warehouse operations, ensuring timely order fulfillment and inventory accuracy.
- Implemented safety protocols, reducing workplace incidents and enhancing team awareness.
- Trained staff on efficient material handling techniques, improving productivity and teamwork.
- Coordinated shipping and receiving activities, ensuring compliance with quality standards and regulations.
- Analyzed workflow processes to identify improvement opportunities, driving continuous enhancements in warehouse performance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Prospected for leads to build pipeline and convert to sales opportunities.
Education
No Degree - Kinesiology
Louisiana Tech University
Ruston, LAHigh School Diploma -
C. E. Byrd High School
Shreveport, LA05-2015
Skills
- Operations management
- Employee supervision
- Scheduling and coordination
- Purchasing and planning
- Staff training and development
- Logistics coordination
- New employee hiring
- Inventory management
- Shipping and receiving
- Forklift operations
- Inventory and stocking
- Order fulfillment
Certification
Forklift Certification
Timeline
Assistant Operations Manager
Squires Formalwear
07.2023 - Current
Stocker and Cashier
Thrifty Liquor
03.2023 - 07.2023
Warehouse Manager
Wholesale Pump & Supply
02.2020 - 07.2023
No Degree - Kinesiology
Louisiana Tech University
High School Diploma -
C. E. Byrd High School