Andrew Caldwell
Las Vegas,NV
Summary
Dynamic professional with extensive experience in leadership and operations management, dedicated to fostering team collaboration and delivering exceptional results. Expertise in conflict resolution, time management, and effective communication enhances the ability to navigate challenges and streamline processes. Known for adaptability and reliability, consistently meeting evolving demands while ensuring a seamless workflow. Committed to driving team performance and achieving operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Firehouse Subs
Greeley, CO
09.2025 - Current
- Supervised daily operations to ensure efficient service and food quality.
- Maintained compliance with health and safety regulations during shifts.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Office Cleaner
Life Spring Counseling Center
05.2025 - Current
- Ensured cleanliness and sanitation of office areas, meeting health and safety standards.
- Maintained inventory of cleaning supplies, restocking as necessary to ensure operational efficiency.
- Conducted regular inspections of facilities, identifying areas for improvement in cleanliness and organization.
- Collaborated with management to enhance cleaning processes, increasing overall workplace satisfaction.
- Contact: Same as above
- Skills: Time Efficiency, Effective Cleaning
IT Specialist
Life Spring Counseling Center
Las Vegas, Nevada
05.2021 - Current
- Analyzing site attraction, and adjusting the website as needed
- Provided technical support to staff, enhancing user experience and reducing downtime.
- Developed responsive designs to enhance user experience across devices.
- Designed visually appealing and user-friendly websites using HTML, CSS, and JavaScript.
- Skills: Website Building, Problem Solving, Communication with the company, Efficiency, Work Ethic
Customer Service
Mr. Alkaline Water
Las Vegas, Nevada
12.2022 - 08.2024
- Interacted with customers
- Ran the register
- Counted cash
- Mopped and vacuumed the store
- Cleaned the water machines thoroughly
- Trained incoming employees
- Replaced sold retail
- Contact: Ryan Vanek (702)-460-9992
- Skills: Teamwork, Problem Solving, Time Management, Communication, Work Ethic, Efficiency, Adaptable when need be
Education
High School Diploma -
Las Vegas Academy of The Arts
Las Vegas, NV05-2024
Bachelor of Arts - Jazz Studies & Music Business
University of Northern Colorado
Greeley, CO05-2028
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Creative problem solving
- Customer service management
- Staff supervision
- POS system operation
- Sales and upselling
- Daily workflows
Timeline
Shift Leader
Firehouse Subs
09.2025 - Current
Office Cleaner
Life Spring Counseling Center
05.2025 - Current
Customer Service
Mr. Alkaline Water
12.2022 - 08.2024
IT Specialist
Life Spring Counseling Center
05.2021 - Current
High School Diploma -
Las Vegas Academy of The Arts
Bachelor of Arts - Jazz Studies & Music Business
University of Northern Colorado