Andrew Calvillo
Salt Lake City
Summary
Receiving & Shipping Manager with excellent track record setting schedules, delegating assignments and working alongside employees to make sure all receiving & shipping functions move smoothly. Knowledgeable about checking and sorting inventory, using equipment such as forklifts and organizing stockroom.
Overview
10
10
years of professional experience
Work History
Receiving Manager
DalTile
10.2021 - Current
- Managed inbound receiving departments.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Unloaded, sorted and stored incoming merchandise.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Pulled, verified, and packaged items for shipment.
- Operated forklifts,Reach Trucks to move items around warehouse.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Warehouse Manager
Spin LLC
01.2019 - 10.2021
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization or improve process efficiency
- Oversaw and motivated a team of 10 employees in the warehouse to increase efficiency &
- Teamwork
- Oversaw warehouse staff and maintained efficiency in a fast-paced environment
- Managed scheduling and task delegation for 10 -members of our warehouse team
- Identified mechanical problems and determined the best solutions for correction
- Followed all policies, regulations, dress codes, and schedules
- Developed team communications and information for Warehouse meetings
- Maintained excellent attendance record, consistently arriving to work on time
- Increased customer satisfaction by resolving Mechanical issues
- Participated in meetings to discuss new opportunities.
Data Entry Specialist
WorkForce QA/Salt Lake City
01.2018 - 01.2019
- Identified, corrected and reported data entry errors
- Completed accurate and efficient data entry and database updates to support business operations
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Identified and corrected data entry errors to prevent duplication across systems
- Reviewed and updated account information in company computer system.
Sales & Customer Servicer Representive
Guitar Center
09.2016 - 01.2018
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Answered product questions with up-to-date knowledge of sales and promotions
- Demonstrated product features to align with customer needs
- Adhered to company initiatives and achieved established goals
- Developed key customer relationships to increase sales
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email
- Helped customers find specific products, answered questions and offered product advice.
Customer Service Agent/Night Auditor
Best Western Plus/Wendover Utah
02.2014 - 09.2016
- Managed high-volume of inbound and outbound customer calls
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Received incoming calls and coordinated with staff to fulfill customer requests
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards
- Processed guest payments for room charges, food and beverage charges and phone charges
- Maintained smooth operations by correctly assigning rooms and coordinating guest check-ins and check-outs
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
Education
High School Diploma -
West Wendover High School
Skills
- Equipment Operations
- Delivery Staging
- Vendor Returns Processing
- Stockroom Organization
- Assisting Customers
- Operating Forklifts
- Shipment Verification
- Unloading Trucks
- Staff Training
- Order Processing
- Shipping and Receiving
- Team Leadership
Timeline
Receiving Manager
DalTile
10.2021 - Current
Warehouse Manager
Spin LLC
01.2019 - 10.2021
Data Entry Specialist
WorkForce QA/Salt Lake City
01.2018 - 01.2019
Sales & Customer Servicer Representive
Guitar Center
09.2016 - 01.2018
Customer Service Agent/Night Auditor
Best Western Plus/Wendover Utah
02.2014 - 09.2016
High School Diploma -
West Wendover High School