Summary
Overview
Work History
Education
Skills
Languages
References
References
Timeline
Generic
Andrew Campbell

Andrew Campbell

Albuquerque

Summary

Dynamic sales professional with extensive experience at Comcast, excelling in customer service and sales strategy. Proven track record in training teams and driving market growth through consultative selling. Adept in Microsoft Office and public speaking, I consistently achieve sales goals while fostering strong client relationships and enhancing team performance.

Overview

12
12
years of professional experience

Work History

Xfinity Customer Account Executive

Comcast
02.2020 - Current
  • Address and resolve customer needs, concerns, and account creation, with a focus on excellent customer service and optimization of product offerings to best suit the needs of my callers.
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Trained and mentored junior sales representatives and team members.
  • Provided customers with product information, pricing and availability details.
  • Pursued sales goals with competitive approach and attitude of continuous improvement.
  • Overcame customer objections by utilizing a consultative approach in order to deliver a custom experience for each customer, building trust and confidence.
  • Analyzed customer data to better understand needs and preferences.

Area Sales Manager

Trade Info Services (Xfinity Dealer)
Seattle
10.2013 - 12.2019
  • Reviewed competitor's activities and devised measures to stay ahead in the market competition.
  • Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored sales personnel to ensure success in their roles.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Created and presented monthly reports to management on sales performance.
  • Developed and implemented sales strategies to increase market share.
  • Executed strategic sales plans to expand customer base and revenue.
  • Achieved company growth through market expansion and sales.
  • Coached, developed and motivated team to achieve sales goals.

Education

Some College (No Degree) - Psychology, Business

University of Washington
Seattle Wa

Skills

  • Microsoft Office Advanced
  • Public Speaking Advanced
  • Customer Service Advanced
  • Direct Marketing Advanced
  • Sales Advanced
  • Marketing Management Advanced
  • Customer service
  • Sales strategy
  • Team leadership
  • Employee training
  • Consultative selling
  • Sales leadership
  • Trade show participation

Languages

Native, Conversational

References

  • Hannah Cain, Supervisor (Xfinity current), (360) 989-7107
  • Rickey Chapman, Supervisor (Xfinity), (253) 223-6462
  • Charles Phillips, Supervisor (Xfinity), (360) 689-2875
  • Gary Duffner, Supervisor, (206) 953-2505, gduffner@cascadetvandinternet.com, Trade Info Services

References

References available upon request.

Timeline

Xfinity Customer Account Executive

Comcast
02.2020 - Current

Area Sales Manager

Trade Info Services (Xfinity Dealer)
10.2013 - 12.2019

Some College (No Degree) - Psychology, Business

University of Washington