Andrew Carey
Bethlehem,PA
Summary
Growing up poor working class, I’ve always prided myself on work ethic and demonstrating high level of ownership and initiative. Possessing a desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Liquor Store Clerk
PLCB
Hampton , PA
09.2022 - 04.2024
- Processed returns and exchanges in accordance with company policies.
- Assisted customers with loading purchased items into vehicles.
- Prepared special orders for customers that could not be found on the shelf.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Apprentice /Laborer Worker
Orlando Plumbing
Allison Park, PA
06.2021 - 07.2022
- Operated tools and equipment correctly to assist with jobs.
- Demolished existing structures and removed fixtures, appliances and other pieces from sites.
- Readied sites for new crew activities by removing dust and debris.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Used picks and shovels to dig, spread and level dirt and gravel.
Server/Food Runner
Melt.
Center Valley, PA
02.2018 - 08.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Resolved customer concerns with friendly and knowledgeable service.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Manager
SUBWAY®Restaurants
Center Valley, PA
09.2015 - 01.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Monitored staff performance and addressed issues.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Performed weekly inventory checks to determine which products needed purchased and restocked.
Warehouse Associate
Roses Retail
New Kensington , PA
02.2014 - 07.2015
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
High School Diploma -
Liberty High School
Bethlehem, PA06.2013
Some College (No Degree) - Visual/media Arts
Northampton Community College
Bethlehem, PASkills
- Advanced customer service ability
- Ability to perform in high pressure situations
- Supervision & leadership
- Reliable & trustworthy
Timeline
Liquor Store Clerk
PLCB
09.2022 - 04.2024
Apprentice /Laborer Worker
Orlando Plumbing
06.2021 - 07.2022
Server/Food Runner
Melt.
02.2018 - 08.2021
Manager
SUBWAY®Restaurants
09.2015 - 01.2018
Warehouse Associate
Roses Retail
02.2014 - 07.2015
High School Diploma -
Liberty High School
Some College (No Degree) - Visual/media Arts
Northampton Community College