Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Andrew Carey

Atlantic Beach

Summary

Experienced hospitality professional with a proven record in team leadership, customer relationship management, and process optimization. Leveraged expertise as a Head Server to lead high-performing teams, deliver outstanding client experiences, and resolve complex challenges in fast-paced environments. Adept at identifying opportunities for service improvement, mentoring staff, and implementing strategies that drive customer satisfaction, and business growth. Eager to transfer hospitality leadership and problem-solving skills to a client management consultant role, focused on fostering client partnerships, and delivering tailored solutions in a dynamic corporate setting.

Overview

13
13
years of professional experience

Work History

Head Server

13 Gypsies
Jacksonville
03.2013 - Current

• Built and maintained positive client relationships through attentive service and proactive issue resolution”.
• Managed multiple requests simultaneously, ensuring timely delivery and high customer satisfaction”.
• Trained, supported, and mentored new staff, improving team performance and cohesion”.
• Consistently exceeded sales targets by identifying customer needs and recommending solutions”.
• Delivered clear and persuasive presentations to team members and customers.

Education

Associate of Arts - Sociology

Florida State College At Jacksonville
Jacksonville, FL
07-2015

Skills

Relationship Management Problem-Solving and Analytical Thinking

Project/Task Management

Communication and Presentation Adaptability and Emotional Intelligence

Team Collaboration and Leadership

Sales or Business Development skills as applicable to consultint

Affiliations

• Developed strong interpersonal and coaching skills through surf instruction, enhancing client engagement and retention.
• Volunteered at surf camps and community projects, demonstrating commitment to service, teamwork, and program management.
• Managed and coordinated logistics during international music tours, showcasing project management, problem-solving, and cross-cultural communication abilities.
• Built and maintained relationships with diverse stakeholders across multiple countries through extensive world travel.
• Adapted quickly to changing environments and client needs through global travel experience, enhancing cultural awareness and flexibility.
• Delivered high-pressure public performances, refining presentation, communication, and audience engagement skills.
• Collaborated with band members and event organizers to successfully execute complex projects and schedules.
• Practiced discipline, resilience, and time management over a 25-year touring career, directly applicable to client management and consulting.
• Volunteered leadership and mentoring roles in community or music contexts, supporting team growth and development.

Timeline

Head Server

13 Gypsies
03.2013 - Current

Associate of Arts - Sociology

Florida State College At Jacksonville