Andrew Carrano
Woodbridge
Summary
A proven leader in sales, I excelled at Staples Business Advantage, finishing FY2024 at 116% of my sales quota. My expertise in consultative sales and strategic planning, combined with exceptional time management, drives significant business growth. Recognized for top-tier sales performance and adept at community networking, I consistently exceed expectations.
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
11
11
years of professional experience
Work History
Sales Consultant/Business Development
Staples Business Solutions
12.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Top 15 in the nation in sales performance in 2024.
- Finished over 100% quota FY 2024 (116%)
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
B2B Sales Executive
Pearl & Hoyt
07.2022 - 12.2022
- Collaborated with cross-functional teams to develop innovative products and services that met client needs.
- Provided exceptional customer service by addressing client concerns promptly, leading to high client retention rates.
- Implemented targeted marketing campaigns that generated a significant increase in qualified leads.
- Consistently delivered on challenging objectives set forth by senior management through focused efforts.
- Went door to door selling Verizon products to businesses that were in need of a better service, at a lower cost.
- Participated in trade shows or conferences representing the company professionally while networking with potential clients.
- Exceeded quarterly sales targets consistently through effective territory management and strategic planning.
- Mentored junior sales team members, improving their skills and contributing to team success overall.
Fiberoptic Tech/Sales Team Leader
Starcom Fiber
11.2017 - 07.2022
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
- Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
- Forecasted sales to management and collaborated to build effective sales team.
Accounts Receivable Analyst
HomeBridge Financial Services, Inc
08.2014 - 11.2017
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
Education
Food Service Assistant -
Hillside Community Food Bank
Hillside, NJHigh School Diploma -
North Alrington High School
North Arlington, NJ06.2007
Skills
- Sales strategies
- Time management
- Community networking
- Cold calling
- Consultative sales
- Objection handling
- Strategic planning
- Customer relationship management
- CRM proficiency
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Online marketing
- Lead generation
- Referral generation
- Sales analysis
- Customer liaison
- Customer oversight
- Prospect qualification
- Territory management
- B2B sales
- Sales funnel management
- Sales proposal creation
- Leads prospecting
- Demonstrations
- Exceeds sales goals
- Customer relationship building
- Customer service
- Sales consultation
- Product and service knowledge
- Customer retention
- Customer success management
- Negotiation tactics
- Upselling and cross selling
- Complex Problem-solving
Accomplishments
- Ranked #15 in Nation for 2024
- Managed 40-50 accounts per month
- Achieved 6-8 new appointments per week
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
B2B of the period
I have won B2B of the period several times in my Staples career. I brought in the highest new business revenue, along with the highest retention of existing customers, making sure they continue to spend month over month, by establishing strong connections with each and every client I have.
Timeline
Sales Consultant/Business Development
Staples Business Solutions
12.2022 - Current
B2B Sales Executive
Pearl & Hoyt
07.2022 - 12.2022
Fiberoptic Tech/Sales Team Leader
Starcom Fiber
11.2017 - 07.2022
Accounts Receivable Analyst
HomeBridge Financial Services, Inc
08.2014 - 11.2017
High School Diploma -
North Alrington High School
Food Service Assistant -
Hillside Community Food Bank
Similar Profiles
Tracy ChinTracy Chin
Senior Account Manager (Inside Sales & Business Development) at Staples Business AdvantageSenior Account Manager (Inside Sales & Business Development) at Staples Business Advantage
Judson BurnsJudson Burns
Director of Customer Success at Staples Business AdvantageDirector of Customer Success at Staples Business Advantage
Ladena NeelyLadena Neely
Customer Service Associate at Staples Business AdvantageCustomer Service Associate at Staples Business Advantage