Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Carroll

Nevada,TX

Summary

Seeking to transition into a new field, utilizing the skills I have developed in a high-demand, customer-focused environment, as well as my tech repair experience in the company, and my educational background. Ready to apply a strong foundation in these areas to a new and challenging role, and develop these skills further within this role.

Overview

2
2
years of professional experience

Work History

Shift Manager

McDonald's
10.2023 - 06.2025
  • Supervised team members, ensuring operational standards were met and customer service excellence.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Took classes in our OTP program, which trained me to handle internal store systems, repair equipment such as registers, computers, and our POS system, and reset store connections.
  • Trained new staff on company policies, procedures, and operational standards.
  • Led by example with a strong work ethic and commitment to excellence.
  • Consistently met company targets in store performance and customer satisfaction.

Education

Associate of Arts - Information Technology

University of North Texas
Denton, TX
05-2027

Associate of Arts - Business Administration And Management

Collin College
Wylie, TX
05-2023

Skills

  • Decision-making
  • Employee training
  • Punctual and reliable
  • Quality assurance
  • Interpersonal skills
  • Safety compliance
  • Flexible schedule
  • Equipment troubleshooting
  • Software experience
  • Beginner software development

Timeline

Shift Manager

McDonald's
10.2023 - 06.2025

Associate of Arts - Information Technology

University of North Texas

Associate of Arts - Business Administration And Management

Collin College