ANDREW CARROLL
Raleigh,North Carolina
Summary
Customer service oriented professional that thrives on building professional relationships with customers and clients alike. Self-motivated individual that accepts all challenges and strives to better any process in place to promote a safe and productive work environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Horizontal Construction Engineer
North Carolina Army National Guard
04.2016 - Current
- Operation of bull dozers, graders, scrapers, back hoe loaders, front end loaders, hydraulic excavators, and dump trucks
- Provided preventative maintenance and quickly diagnosed issues with equipment in timely manner
- Provided training on heavy construction equipment
- Demonstrated excellent team building exercises and various split second decisions when needed
- Trained subordinates in carpentry developing their critical thinking and problem solving skills during 250 hours of work hours
- Developed service members personally and professionally
- Deployed twice and demobilized gaining knowledge of reintegration
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Strengthened communication skills through regular interactions with others
- Passionate about learning and committed to continual improvement
- Excellent communication skills, both verbal and written
Blowmold Operator
Pepsi Bottling Ventures
11.2021 - 10.2022
- Operation of 8 machines simultaneously those being: Blowmold machine, air conveyors, and labeling machines
- Forklift operation was one of many daily jobs while working around multiple peoples breaks, lunches and shift differences
- Communication with other people in production process so that team members knew what issues were happening and providing rough time frames when production was beginning
- Cleaning all machines as needed as well as at end of shift.
- Performed inspections and routine maintenance on equipment
- Performed quality assurance tasks to promote accuracy and minimize mistakes
- Performed quality checks to identify finish discrepancies
- Conducted inspection of in-process or finished product
- Inspected machine parts with measuring tools
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles
Sales Associate
Home Depot
07.2017 - 10.2021
- Responsible for overall distribution, shelving, merchandising, and pricing goals across all principles on agreed retail priorities for achieving dedicated team in their assigned departments
- Collaborated with management staff on all major retail initiatives to include new product introductions, contests, etc
- Developed and executed new retail coverage plan to ensure prioritized coverage goals were met
- Reported observations to Unit Manager regarding outdated product, unbalanced stock, out-of-stock situations and point of purchase requirements.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
- Engaged with customers to build rapport and loyalty
- Engaged with customers to effectively build rapport and lasting relationships
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Education
Associate of Arts - Criminal Justice
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Fuquay-Varina High School
Fuquay-Varina, NC07.2016
Skills
- Problem Solving
- Conflict Resolution
- Critical thinking
- Teamwork
- Creativity
- Fast Learner
- Leadership
- Ability to Multitask
- Effective Time Management
- Adaptability
- Ability to Work in Group Settings
- Communication Skills
- Customer Service
- Military Experience
- Materials Movement
- Hand Saw
- Construction Supervision
- Employee Motivation
- Scheduled Maintenance
- Company Quality Standards
- Production Lines
- Backhoe Operation
- Construction Work Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Blowmold Operator
Pepsi Bottling Ventures
11.2021 - 10.2022
Sales Associate
Home Depot
07.2017 - 10.2021
Horizontal Construction Engineer
North Carolina Army National Guard
04.2016 - Current
Associate of Arts - Criminal Justice
Wake Technical Community College
High School Diploma -
Fuquay-Varina High School