Andrew Chase
Phoenix,AZ
Summary
Hardworking Mercedes Benz Automotive Technician with four years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
6
6
years of professional experience
Work History
Automotive Repair Technician
The Benz Shop
09.2021 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern. Referred to Mercedes service sheets and compared with vehicle service history to advise customers on maintenance items properly.
- Replaced damaged, missing, or defective parts with new and refurbished components, on vehicles ranging production years from 1970s to present.
- Performed advanced "bumper to bumper" diagnostic and troubleshooting procedures to find and identify root causes of mechanical, electrical/network, pneumatic/hydraulic and HVAC failures. Utilizing WIS, STARtekinfo, STARfinder, web ETM, Picoscope and Xentry service information, schematics, scan tool software, oscilloscope software, etc.
- performed aftermarket installation and repair to Sprinter van RV's and "off grid" Sprinter van builds including; off grid house electrical systems (secondary alternator kits, solar systems, inverters, smart battery control systems, battery systems, etc.), Under mount AC units, lift kits and anti sway suspension components, using products from Victron Energy, Renogy, Balmar, Van Compass, Agile Offroad, etc.
Automotive Technician Apprentice
Mbi Motors
01.2021 - 07.2021
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, alignments, and filter replacement
- Maintained a clean and organized workspace by completing daily checks and tasks such as, cleaning the shop floors every night at closing, frequently clearing shop trash cans, leaning alignment rack and lifts/equipment.
- Worked along side and followed detailed diagnostic steps from the shop forman when facing complex vehicle electrical and mechanical failures.
- Completed removal and repairs/replacements such as gasket/seals, engine and transmission replacements, suspension components, engine accessory's/belt drive components, brakes, cooling system components, etc.
Automotive Technician Apprentice
The Benz Shop
10.2019 - 12.2020
- Learned to navigate and interpret service information and scan tool software such as WIS, STARtekinfo and Xentry, for electrical/mechanical diagnostics and repairs.
- Followed and documented detailed diagnosis steps and tests on multiple vehicles per day with guidance from Mercedes Benz certified Technician and owner of The Benz Shop.
- Performed visual inspections, basic maintenances and repairs including fluid services, belt drive, brake and suspension component replacements as well as larger repairs such as engine/powertrain replacement and disassembly.
- maintained a clean and safe work environment throughout repairs.
- operated tools, instruments and equipment safely.
- Conducted road tests on vehicles per to verify safe operating order of vehicle.
Automotive Detailer
Hands On Detail
05.2017 - 07.2019
- Used various chemicals for washing, water spot removal and oxidation clearing on several vehicles per day.
- Vacuumed, scrubbed, cleaned and extracted interior carpets and fabrics with an industrial grade carpet extractor.
- Cleaned and dressed all interior and exterior rubbers and plastics.
- Performed scratch removal/paint correction using a high speed buffer, this is a very meticulous and detailed process that can burn/damage exterior paint of not done correctly.
- promoted to employee trainer. Worked along side new staff members for weeks at a time while training them and educating them in the job by showing the new comer how to do the task at hand, then allowing them to learn hands on while correcting as needed.
- Relied on to handle multiple projects at a time, maintaining a high speed and detailed pace on vehicles from start to finish.
Education
Associate of Applied Science - Automotive Technology
Universal Technical Institute of Arizona Inc
Avondale, AZ12.2020
GED -
North Medford High School
Medford, OR06.2018
Skills
- Complex diagnostics
- Maintaining a solution based, honest and positive attitude when intense situations arise
- able to compete repairs/projects in a timely manner
- Reliable
- Eager to learn
Timeline
Automotive Repair Technician
The Benz Shop
09.2021 - Current
Automotive Technician Apprentice
Mbi Motors
01.2021 - 07.2021
Automotive Technician Apprentice
The Benz Shop
10.2019 - 12.2020
Automotive Detailer
Hands On Detail
05.2017 - 07.2019
Associate of Applied Science - Automotive Technology
Universal Technical Institute of Arizona Inc
GED -
North Medford High School