Andrew Chowdhury

• Managed office staff of 107 employees, enhancing workforce efficiency in different departments while expanding service capacity
• Created streamlined operational policies, cutting inefficiencies and ensuring regulatory compliance
• Consistently hit financial targets by optimizing budgets and resource allocation
• Led end-to-end recruitment, HR, and talent retention strategies, reducing turnover while boosting engagement
• Managed contract negotiations with insurers and care providers, ensuring strong relationships and compliance
• Developed marketing strategies with internal teams to drive referrals and maintain a steady patient pipeline to accomplish growth
• Continually evaluated marketplace trends and oversaw gathering of competitive intelligence within markets and across service lines.

Managed operations for an East Coast team of territory managers on the Canon campaign, ensuring coordinated execution of field marketing initiatives
Tracked and analyzed weekly KPIs related to sales performance and territory management, enabling data-driven decision-making and continuous improvement
Conducted comprehensive training to enforce best practices and company policies, significantly enhancing team performance and compliance
Oversaw recruitment and onboarding for new hires, streamlining the process and ensuring alignment with regional operational goals
Collaborated with cross-functional teams to refine strategies and boost overall regional sales performance

• Directed and streamlined security operations across 62 sites in Manhattan and Brooklyn, ensuring strict adherence to client requirements, regulatory standards, and high service quality
• Oversaw a team of security supervisors and security guards, providing effective leadership, structured training, and ongoing performance evaluations to enhance productivity and compliance
• Developed strategic staffing solutions, including contingency planning and rapid deployment processes, to address dynamic operational demands and ensure optimal security coverage
• Collaborated closely with senior leadership to design and execute operational strategies aligned with corporate goals, resulting in improved overall service delivery
• Conducted regular site audits and performance reviews, leveraging data insights to identify process improvements and enforce rigorous company policies