Andrew Clark
Charles Town
Summary
Proactive Account Manager recognized for strong project coordination and customer retention strategies. Experienced in resolving client issues promptly and preparing financial statements, ready to drive impactful results.
Overview
6
6
years of professional experience
Work History
Account Manager
VarcoMac Electrical Construction
Odenton
07.2019 - Current
- Managed client relationships to ensure satisfaction and retention.
- Coordinated project timelines and resource allocation with internal teams.
- Developed proposals and contracts for new projects and clients.
- Implemented strategies for improving service delivery and operational efficiency.
- Resolved client issues promptly to maintain strong partnerships.
- Trained junior staff on account management processes and tools.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Provided training and guidance to new Account Managers.
- Prepared monthly financial statements for each account.
- Renewed existing accounts by building relationships with clients.
Education
High School Diploma -
Glenelg
Maryland06-1991
Skills
- Client relationship management
- Proposal development
- Budget management
- Service delivery improvement
- Project coordination
- Customer retention strategies
Future Goals
- I would like to move to a Project executive where i could work with a team on project mangers and assist them in there goals to meet customers expectations and meet deadlines.
Timeline
Account Manager
VarcoMac Electrical Construction
07.2019 - Current
High School Diploma -
Glenelg