Andrew Clower
Tampa,FL
Summary
Results-driven and client-focused Loan Officer with over 8 years of experience in managing and growing client relationships across diverse builders/brokers. Proven track record of exceeding sales targets, driving revenue growth, and ensuring exceptional customer satisfaction. Adept at identifying client needs, delivering tailored solutions, and building long-lasting partnerships. Skilled in negotiating contracts, resolving conflicts, and leading cross-functional teams to deliver successful outcomes. Expertise in CRM systems, data analysis, and performance reporting, with a strong ability to turn insights into actionable strategies. Committed to maintaining high client retention rates and delivering value that aligns with both client and company objectives.
Overview
8
8
years of professional experience
Work History
Senior Mortgage Loan Officer
First Heritage Mortgage
02.2024 - Current
- Analyzed applicant financial status, credit, and property evaluations to determine feasibility of granting loans.
- Maintain and manage builder account relationship
- Implemented marketing strategies to expand client base and increase loan volume.
- Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Mentored junior loan officers, sharing expertise and knowledge to improve overall team performance.
Mortgage Loan Originator - Sales Team Lead
UHM
02.2023 - 02.2024
- Self source leads and relationships (Realtor focus - Cold calls/Networking events)
- Consistently closing $1-$4 million in volume
- Negotiated loan terms and conditions with clients to maximize profitability.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Updated borrowers through each step of sales process, approval and closing processes while remaining attentive to customer needs.
- Explain different types of loans pertaining to client situations and needs
Mortgage Loan Originator - Sales Team Lead
FBC Mortgage LLC
05.2017 - 02.2023
- New construction builder focused
- Consistently closing $1-$2 million in volume
- Negotiated loan terms and conditions with clients to maximize profitability.
- Updated borrowers through each step of sales process, approval and closing processes while remaining attentive to customer needs.
Education
BBA - Business Administration
Florida Gulf Coast University
Fort Myers, FL12.2016
Skills
- Excellent communication and interpersonal skills
- Client Relationship Building
- Self starter
- Client Needs Assessment
- Financial Advisement
- Process improvement
- CRM and software proficiency
- Client Account Management
Accomplishments
- Achieved Presidents club (4+ years)
- Supervised team of 4 staff members
- Data Driven process results, streamlined CRM and management timelines
Timeline
Senior Mortgage Loan Officer
First Heritage Mortgage
02.2024 - Current
Mortgage Loan Originator - Sales Team Lead
UHM
02.2023 - 02.2024
Mortgage Loan Originator - Sales Team Lead
FBC Mortgage LLC
05.2017 - 02.2023
BBA - Business Administration
Florida Gulf Coast University
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