Andrew Cole
Portland,Maine
Summary
Motivated service industry professional with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server
North 43 Bistro
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender/Barback
Arcadia
01.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing batched cocktails, and organizing inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender/Server
Foulmouthed Brewing
05.2021 - 11.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Regularly cleaned and sanitized bar area, beer coolers, refrigeration and storage areas.
Bar Manager
Trinity
03.2017 - 04.2020
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Barback
The Alembic Bar
06.2015 - 04.2017
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Greeted customers and provided friendly, knowledgeable service.
- Replaced empty kegs and soda syrups.
Education
Bachelor of Arts - Fine Arts And Social Justice
University of San Francisco
San Francisco, CA05.2014
Skills
- Guest Engagement
- Food Running
- Suggestive Selling
- Point of Sale Operation
- Wine Service
- Strong Work Ethic
- Effective Communication
- Menu Knowledge
Timeline
Server
North 43 Bistro
06.2022 - Current
Bartender/Barback
Arcadia
01.2022 - 09.2022
Bartender/Server
Foulmouthed Brewing
05.2021 - 11.2022
Bar Manager
Trinity
03.2017 - 04.2020
Barback
The Alembic Bar
06.2015 - 04.2017
Bachelor of Arts - Fine Arts And Social Justice
University of San Francisco
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