Summary
Overview
Work History
Education
Skills
Microsoft Office Suite Proficiency
Timeline
Generic

Andrew Connor

Boca Raton, FL,Florida

Summary

Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature. Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings,


Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Overview

12
12
years of professional experience

Work History

Mortgage Loan Processor

Digital Risk Mortgage Services
Boca Raton, FL
03.2017 - Current
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close by branch management.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Communicated with originator and applicant concerning progress of loan file.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
  • Set up and completed loan submission packages.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Asset Manager

Bayview Loan Servicing
Fort Lauderdale, FL
11.2011 - 01.2017
  • Monitored litigation, foreclosure and portfolio liquidation proceedings to deliver maximum ROI to investors.
  • Evaluated appraisals, broker opinions and current market data to derive internal valuations and implement property strategies from pre-foreclosure through sale of asset.
  • Reviewed contract reports, bid proposals and requirements with senior management for accuracy and processing.
  • Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
  • Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
  • Collaborated with investment firms and private real estate investors to provide due diligence and underwriting functions for acquisition and management of real estate portfolios.
  • Maintained contract database of existing and new client contract files and details.
  • Appraised potential acquisitions based on title and deed restrictions, property liens, rehabilitation budgets, closing costs and projected resale values.
  • Evaluated transactions and reporting for adherence to applicable regulatory guidelines and data integrity.
  • Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with plans.
  • Monitored regulatory or tax law changes to achieve fund compliance and to capitalize on development opportunities.

Data Entry Clerk

JPMorgan Chase
Deerfield Beach, FL
03.2010 - 09.2011
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Sorted documents and maintained organized filing process.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Organized, sorted and checked input data against original documents.
  • Compiled data and reviewed information for accuracy prior to input.
  • Located and corrected data entry errors and reported to management.
  • Added documents to file records and created new records to support filing needs.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Obtained scanned records and uploaded into database.
  • Identified data entry errors and reported to necessary departments.

Education

Associate of Arts - Psychology

Florida Atlantic University
Boca Raton, FL

Psychology

Broward College
Fort Lauderdale, FL

Skills

  • Credit Applications
  • Appraisal Compilation
  • Loan Application Preparation
  • Desktop Underwriter
  • Critical Thinking
  • Financial Data Collection
  • Loan Information Recording
  • Loan Paperwork
  • Mortgage Loan Processing
  • Property Appraisals
  • General Mortgage Associate

Microsoft Office Suite Proficiency

Proficient in use of Microsoft Excel and Microsoft Word.


Timeline

Mortgage Loan Processor

Digital Risk Mortgage Services
03.2017 - Current

Asset Manager

Bayview Loan Servicing
11.2011 - 01.2017

Data Entry Clerk

JPMorgan Chase
03.2010 - 09.2011

Associate of Arts - Psychology

Florida Atlantic University

Psychology

Broward College
Andrew Connor