Andrew Contreras

Scope of work and main responsibilities -

• Provide overall direction of maintenance activities and department operations, managing 10 direct reports.
• Ensuring technicians address work orders/service request from various clients, and ensure they are completed to satisfaction in a timely manner.
• Act as primary contact for all matters of interest/relevance to the maintenance department. Maintain readiness in answering phone calls and emails.
• Monitoring and ensuring client NTE (not to exceed) for routine requests are met.
• Reviewing and adjusting quotes/bids for projects/capital expenditures.
• Scheduling and conducting routine site walks/inspections of customer facilities to assess areas of concern, projecting costs, and gain full visibility of the clients needs.
• Ensuring technicians are within safety compliance at all times. Ensuring all technicians report vehicle and personal safety gear inspections monthly.
• Conduct weekly team meetings to track progress, maintain/foster morale, and discuss areas of concern. Discuss what I can do as a manager to help them do their jobs better and with satisfaction.

Scope of work and main responsibilities-

• Managed the facilities and warehouse operations with 4 direct reports. Provided oversight and coordination of service for 4 properties; 3 in Arizona and 1 in New Mexico.

• Made sure all building repair work orders were completed correctly and in a timely manner. Repair requests including but not limited to; plumbing, electrical, carpentry, HVAC.

• Conducted weekly team meetings

• Managed vendor relations. Accepted and reviewed bids and scheduled work accordingly.

• Provided training in the workflow software for receiving and shipping of inventory; stocked material and asset tracking.

• Worked closely with the safety manager to ensure standards of safety and quality control standards were met.

• • Record keeping of all service documents and contracts.

Supervised 2 techs in the daily maintenance operations. Property of 300 units.

• Scheduled daily grounds and pool maintenance, balancing pool chemicals, filter backwash, skimming and vacuuming.

• Worked closely with Property Manager on planning/scheduling standard unit turnovers and move ins and rehab/upgraded unit move ins.

• Responded to afterhours emergencies.

• Quarterly evaluation of units for establishing budgets.

• Made punch lists for newly vacated units in preparation for new move ins.

• Scheduling vendor services and ordered/replenished materials.

• Made sure work orders were completed in a correct and timely manner.

• Made sure that the maintenance team was equipped to do their jobs safely.

• Trained team members in appropriate areas.

Scope of work and main responsibilities-

• Grounds and landscaping upkeep
• Performed and completed tenant work order repair requests.
• Performed rehabs and room/unit turnover for occupancy transition.