Andrew Cooper
University Hts.,OH
Summary
Team Leader experienced in directing activities in multiple business settings. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
14
14
years of professional experience
Work History
Data Entry and Analysis /Computer Contractor
Self Employed
07.2017 - Current
- Conducts data analysis, data input, database management, and miscellaneous computer projects for small and medium size businesses
- Problem solves and implements effective strategies for day-to-day operations including accounting, database management and inside sales
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Established long-term relationships with clients, resulting in increased repeat business.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Collaborated with cross-functional teams to ensure seamless project execution and delivery.
Customer Service Manager / Marketing Manager
Verne & Ellsworth Hann
01.2023 - 09.2023
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Managed and coordinated sales team schedule
Analyst II
AML Right Source
02.2022 - 12.2022
- Works as a data analyst conducting enhanced due diligence reviews, performing transaction monitoring, case review, risk assessment, helping interpret and implement client operating policies regarding financial data, as well various other AML/BSA functions.
- Identified trends and patterns in large datasets, leading to actionable insights for clients use.
Accounts Payable/ Receivable Associate
Penton Media - Informa
04.2015 - 07.2017
- Responsible for all aspects of invoicing, check requests, electronic transfers and payments including verification, coding and reconciliation of transactions
- Maintain vendor files and correspond and respond to inquiries
- Responsible for VAT tax calculations
- Assist in month end closing and provide supporting documentation for audits.
- Managed select accounts to determine correct invoicing, contact information, timely payment and delinquency follow-up.
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
Summer Intern
Cooper, Spector & Weil
05.2010 - 12.2014
- Worked summers as temporary help in small law firm
- Performed general office duties, answered phones, document courier, and filed documents with Courts.
- Supported case management through diligent document review and organization.
- Collaborated with fellow interns on team projects, streamlining workflow and increasing efficiency.
Education
Finance
Columbus State
05.2014
Accounting And Business Management
Ohio Wesleyan
05.2012
Gilmour Academy
05.2010
Skills
- Microsoft Excel
- Oracle, SAP, Salesforce, NetSuite
- Accuracy and Precision
- Data Analysis and Entry
- Data Interpretation
- Project Management
- Critical Thinking
- Organizational Skills
- Problem Solving
- Multitasking
- Customer Service
- Inside Sales
Hobbies and Interests
- Volunteer CYO Basketball Coach
- Basketball Trainer/Player Development Coach
Timeline
Customer Service Manager / Marketing Manager
Verne & Ellsworth Hann
01.2023 - 09.2023
Analyst II
AML Right Source
02.2022 - 12.2022
Data Entry and Analysis /Computer Contractor
Self Employed
07.2017 - Current
Accounts Payable/ Receivable Associate
Penton Media - Informa
04.2015 - 07.2017
Summer Intern
Cooper, Spector & Weil
05.2010 - 12.2014
Finance
Columbus State
Accounting And Business Management
Ohio Wesleyan
Gilmour Academy
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