Andrew Cornthwaite
Fullerton,CA
Summary
Customer Service Assistant with highly energetic, outgoing and detail-oriented nature. Handles multiple responsibilities simultaneously while providing exceptional customer service. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
As a Division 1 college athlete, I am proven reliable and dedicated to the job at hand.
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
CARBAHN Autoworks
Fullerton, CA
07.2023 - Current
- Provided customer service and technical support to customers via telephone, email, and live chat for performance auto parts.
- Processed online orders accurately to ensure orders delivered on time.
- Updated customers on the status of their orders throughout the delivery process.
- Created detailed reports summarizing daily customer interactions for supervisors' review.
- Responded promptly to all inquiries from customers regarding product information, availability or concerns.
Coaching Assistant
Rancho San Diego Elementary School
El Cajon, California
01.2023 - 06.2023
- Organized sports equipment for various stations for students to explore different sporting events
- Organized and coached educational games for students during the afterschool program while ensuring their physical safety.
Education
Some College (No Degree) - Business
California State University - Fullerton
Fullerton, CASkills
- Refund Processing
- Customer Consultation
- Complaint resolution
- Product Promotion
Affiliations
- Division 1 NCAA College Track & Field Athlete
- Computer program savvy
References
References available upon request.
Timeline
Customer Service Assistant
CARBAHN Autoworks
07.2023 - Current
Coaching Assistant
Rancho San Diego Elementary School
01.2023 - 06.2023
Some College (No Degree) - Business
California State University - Fullerton