Andrew Cowan
Jamestown,NY
Summary
Dynamic sanitation engineer with proven expertise at BPU in waste management and customer service. Demonstrated strong teamwork and safety awareness while efficiently managing collection routes and resolving customer complaints. Skilled in truck inspection and operation, ensuring compliance with sanitation procedures and enhancing service quality.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sanitation Engineer
BPU
Jamestown, NY
05.2021 - Current
- Collaborated with team members to implement effective waste management practices.
- Worked collection route with up to 300 customers each day requiring waste removal and recycling services.
- Operated waste collection vehicles, ensuring safe and efficient pick-up of residential and commercial materials.
- Communicated effectively with residents regarding collection schedules and service changes.
- Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
- Assisted customers with their waste disposal needs, providing exceptional customer service and maintaining a professional demeanor at all times.
- Assisted coworkers in lifting heavy items when needed, fostering a supportive work environment that prioritized safety and teamwork.
- Maintained a safe work environment by adhering to strict safety protocols and guidelines during waste collection operations.
- Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
Test Department Operator
Cummins Jamestown Engine Plant
Lakewood, NY
02.2017 - 03.2021
- Controlled machines to facilitate effective production workflows.
- Performed routine checks and monitored operational status of equipment.
- Coordinated with colleagues to ensure daily output objectives were met.
- Followed safety protocols and maintained clean work environment.
- Conducted Dyno testing preparation to meet inspection criteria.
Group Leader
M D Electronics
Jamestown, NY
08.2014 - 01.2017
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Monitored team performance to identify productivity improvement opportunities.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Performed routine maintenance on equipment and resolved issues.
Operator
M D Electronics
Jamestown, NY
06.2011 - 08.2014
- Operated machinery to assemble electronic components
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Education
Class B Certification - Commercial Drivers License
BOCES Hewes Educational Center
Ashville, NY04.2017
High School Diploma -
Jamestown High School
Jamestown06.2010
Skills
- Safety awareness
- Heavy lifting
- Tipper operation
- Route navigation
- Sanitation procedures
- Trash collection
- Landfill operations
- Truck inspection
- Waste disposal
- Customer service
- Teamwork and collaboration
- Time management
- Excellent communication
- Commercial driving
- Customer complaint resolution
Certification
Auto Tech Certification
Class B License
Timeline
Sanitation Engineer
BPU
05.2021 - Current
Test Department Operator
Cummins Jamestown Engine Plant
02.2017 - 03.2021
Group Leader
M D Electronics
08.2014 - 01.2017
Operator
M D Electronics
06.2011 - 08.2014
Class B Certification - Commercial Drivers License
BOCES Hewes Educational Center
High School Diploma -
Jamestown High School