Andrew Craig
Seattle
Summary
Dynamic professional with a proven track record at HFS UW, excelling in customer service and operations management. Adept at prioritizing tasks and enhancing guest relations, I consistently deliver exceptional service while effectively managing resources. My strong organizational skills and commitment to guest satisfaction drive successful outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Central Production Kitchen Help
HFS UW
Seattle
10.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Golf Cart Attendant
Edgewood Tahoe Resort
Lake Tahoe
06.2023 - 09.2024
- Cultivated skills for establishing positive first impressions with guests
- Ensured smooth operations by monitoring guest needs and delivering prompt service.
- Used specialized golf cart and hand tools to recover range balls.
- Assisted club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment, locking doors, and counting money
Lift Operations
Vail Resorts, Heavenly Mountain Resort
Lake Tahoe
12.2023 - 04.2024
- Managed daily records, handled reporting requirements, and kept detailed logs of field operations.
- Helped guests get on and off lifts safely and efficiently.
- Resolved problems, improved operations, and delivered exceptional service.
Parking Manager
Zephyr Cove Resort
Zephyr Cove
06.2022 - 08.2022
- Opened and closed location and monitored shift changes to uphold successful operations.
- Maintained professional demeanor when addressing unhappy or angry customers.
- Maximized business success through strong organizational and guest service skills.
Education
High School Diploma -
Douglas High School
Minden, NV06.2024
Skills
- Member assistance
- Customer service expertise
- Money management
- Guest relations
- Equipment maintenance
- Maintenance skills
- Customer service
- Team collaboration
- Operations management
- Task prioritization
Hobbies and Interests
- Rock Climbing
- Competitive Free Ride Skiing
Timeline
Central Production Kitchen Help
HFS UW
10.2025 - Current
Lift Operations
Vail Resorts, Heavenly Mountain Resort
12.2023 - 04.2024
Golf Cart Attendant
Edgewood Tahoe Resort
06.2023 - 09.2024
Parking Manager
Zephyr Cove Resort
06.2022 - 08.2022
High School Diploma -
Douglas High School