Summary
Overview
Work History
Education
Skills
Certification
Projects
References
Timeline
Generic

Andy Cripe

Auburn Hills,MI

Summary

Dynamic Store Manager with a proven track record at Starbucks, excelling in team building and data analysis. Enhanced operational efficiency through strategic process improvements and effective employee training. Recognized for boosting customer satisfaction and driving performance, while ensuring compliance with safety regulations and optimizing inventory management. Proven excellence and proficiency in roster management, and store success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Store Manager

Starbucks
Auburn Hills, MI
09.2022 - Current
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Ensured compliance with safety regulations and company policies.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Maintained accurate records of employee performance reviews.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Grew capabilities in supervisors and baristas through constructive feedback.
  • Reviewed P&L reports to uncover expenditure discrepancies.

Assistant Manager

Sam's Club
Madison Heights, MI
06.2012 - 08.2022
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Supervised multiple teams to maintain efficient department management.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Implemented quality control measures to uphold company standards.

Education

Some College (No Degree) - Business Administration And Management

Baker College
Allen Park, MI

Skills

  • Team building
  • Data analysis
  • Recruitment and hiring
  • Conflict resolution
  • Project management
  • Employee training
  • Inventory management
  • Customer service
  • Work Planning and Prioritization
  • Operations management
  • Budget administration
  • Culture development
  • Loss prevention procedures
  • Employee supervision and motivation
  • Performance reviews
  • Retail merchandise quality standards
  • Leading staff meetings

Certification

  • Servsafe Food safety Manager

Projects

Schedule Excellence Advisory - Starbucks

  • Selected for Schedule Excellence Advisory by Starbucks to contribute to company strategy. Gave best practices on roster management, scheduling strategies, and recruiting. Collaborated with others that influenced company initiatives to run efficient rosters.

Change champion - Sam's Club

  • Represented our store to lead upcoming changes. Would take on new company initiatives and get buy-in from associates. Would also collect information, report challenges, successes to company. Demonstrated new equipment, or new processes on a high level and be a point contact for staff to ask questions.

References

References available upon request.

Timeline

Store Manager

Starbucks
09.2022 - Current

Assistant Manager

Sam's Club
06.2012 - 08.2022

Some College (No Degree) - Business Administration And Management

Baker College

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