Andrew Cullen
Student / Front Desk Agent
Knoxville,TN
Summary
Experienced Customer Service Specialist with over 4 years of experience in the Hospitality Industry. Award-winning reputation for resolving guest related issues and improving customer satisfaction through providing unique and exciting experiences.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
5
5
Awards/Certifications
Work History
Intern
Ruby Slipper Restaurant Group
Knoxville, TN
09.2020 - Current
Front Desk Agent
Peachtree Hotel Group/Hilton - Cumberland House
03.2019 - 03.2020
Guest Service Representative
McKibbon Hospitality
Knoxville, TN
10.2017 - 01.2019
Front Desk Associate
Concord Hospitality Enterprises Company
Knoxville, TN
11.2016 - 09.2017
Education
Bachelor's Degree - Hospitality
University of Tennessee
01.2019 - Current
Associate - General Studies
Pellissippi State Community College
08.2016 - 12.2018
Skills
Presentations
undefinedCertification
Associate of The Quarter - Concord Hospitality
Timeline
Intern
Ruby Slipper Restaurant Group
09.2020 - Current
ServSafe Alcohol Certified
07-2020
Front Desk Agent
Peachtree Hotel Group/Hilton - Cumberland House
03.2019 - 03.2020
Bachelor's Degree - Hospitality
University of Tennessee
01.2019 - Current
Associate of the Year - McKibbon Hospitality
12-2018
#1 In Arrival Experience - Marriott International (Courtyard Brand)
12-2017
Guest Service Representative
McKibbon Hospitality
10.2017 - 01.2019
Associate of the Quarter - Concord Hospitality
07-2017
Associate of The Quarter - Concord Hospitality
03-2017
Front Desk Associate
Concord Hospitality Enterprises Company
11.2016 - 09.2017
Associate - General Studies
Pellissippi State Community College
08.2016 - 12.2018
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