Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Cunnings

Summary

Proven leader in event and operations management, I excelled at Your Dream Beach Weddings by enhancing client satisfaction and referral rates through meticulous attention to detail and exceptional organizational skills. Leveraging expertise in event planning and critical thinking, I fostered team growth and streamlined processes, significantly impacting business success. Skilled in Adobe InDesign and adept at fostering client relationships, my approach consistently delivers outstanding results.

Overview

14
14
years of professional experience

Work History

Wedding Manager

Your Dream Beach Weddings
01.2018 - 06.2024
  • Increased client referrals through exceptional attention to detail and commitment to exceeding expectations.
  • Mentored junior team members in best practices for wedding management, fostering professional growth within the company.
  • Collaborated with diverse teams of professionals, fostering a cohesive environment for successful event production.
  • Liaised between clients and vendors during contract negotiations, safeguarding clients'' interests while maintaining positive working relationships.
  • Organized detailed site visits, allowing clients to visualize their special day and make informed decisions about venue selection.
  • Utilized project management tools effectively for task delegation and timeline tracking, ensuring all responsibilities were completed on schedule.
  • Developed comprehensive timelines, keeping all parties informed and on track leading up to the event.
  • Enhanced client satisfaction by providing personalized wedding planning services and maintaining open communication throughout the process.
  • Established lasting connections with industry professionals through networking events and partnerships.

Line Supervisor

Industrial Resin And Recycling
03.2016 - 01.2018
  • Enhanced production efficiency by streamlining assembly line processes and implementing new strategies.
  • Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Developed and implemented [Type] procedures that increased line production by [Number]%.
  • Ensured timely completion of projects by tracking progress against established timelines, adjusting priorities as needed, and utilizing resources efficiently.
  • Reduced employee turnover and increased morale through effective communication, motivation, and team-building initiatives.
  • Managed personnel effectively by providing clear expectations, ongoing feedback, and opportunities for growth and development.
  • Demonstrated a commitment to employee satisfaction by recognizing individual achievements, celebrating team successes, and promoting professional growth opportunities.
  • Monitored day-to-day production operations and identified methods to improve quality and efficiency.
  • Handled administrative tasks such as [Type] and [Type] and resolved personnel issues on production line.
  • Managed onboarding tasks to support smooth adjustment and complete training for new hires.
  • Followed and improved operating procedures and best practices for line production.

Lead Forklift Operator

Ventra Plastics
02.2013 - 03.2016
  • Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
  • Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
  • Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
  • Enhanced workplace safety by conducting regular equipment inspections and addressing potential hazards in a timely manner.
  • Conducted regular safety meetings with fellow operators, reinforcing the importance of following best practices while using heavy machinery.
  • Upheld strict compliance with OSHA regulations and company safety policies at all times, setting a positive example for the entire team.
  • Assisted in the development of standard operating procedures for forklift operations, promoting consistent performance across the team.
  • Mentored junior staff members on proper lifting techniques and load balancing methods to prevent accidents or injuries on the job site.
  • Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
  • Contributed to successful implementation of warehouse management system by providing input on operational improvements.
  • Streamlined order fulfillment process with efficient forklift operation, reducing loading and unloading times.
  • Implemented a preventative maintenance program that significantly reduced equipment downtime due to mechanical failures.
  • Monitored operator performance through periodic evaluations, identifying areas for improvement or further training opportunities.
  • Organized storage areas to maximize space utilization while still allowing easy access to products when necessary.
  • Coordinated with other departments to ensure seamless integration of material handling processes within the facility.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Completed cycle counts and monthly inventory.

Manager of Operations

Estrakon
01.2010 - 04.2013
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
  • Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Increased profit by streamlining operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Devised processes to boost long-term business success and increase profit levels.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Education

High School Diploma -

Brighton High School
Brighton, MI

Skills

  • Wedding timeline creation
  • Client Relationship Building
  • Creative vision
  • Event Planning Expertise
  • Wedding etiquette understanding
  • Transportation Coordination
  • Floral Arrangement Knowledge
  • Invitation management
  • Seating Chart Organization
  • Ceremony Planning
  • Reception Coordination
  • Exceptional organization
  • Product Knowledge
  • Client Consultations
  • Emergency Preparedness
  • Vendor Relations
  • Time Management
  • Creativity and Adaptability
  • Critical Thinking
  • Clear Communication
  • Decision-Making
  • Team Leadership and Motivation
  • Staff Leadership
  • Events logistics management
  • Employee Training
  • Guest Relations
  • Staff Training
  • Workflow Management
  • Quality Assurance
  • Operations Oversight
  • Event Planning
  • Service Coordination
  • Business Growth
  • Business Administration
  • Accommodation Organization
  • Attendee Relations
  • Event Publicity
  • Catering Coordination
  • Locating venues
  • Wedding trends proficiency
  • Booth Installation
  • Adobe InDesign
  • Participant Transportation

Timeline

Wedding Manager

Your Dream Beach Weddings
01.2018 - 06.2024

Line Supervisor

Industrial Resin And Recycling
03.2016 - 01.2018

Lead Forklift Operator

Ventra Plastics
02.2013 - 03.2016

Manager of Operations

Estrakon
01.2010 - 04.2013

High School Diploma -

Brighton High School

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Andrew Cunnings