Summary
Overview
Work History
Skills
Certification
Timeline
Quote
Work Availability
Software
Work Preference
Prior Experience
Interests
Accomplishments
OperationsManager
Andrew C. Young

Andrew C. Young

Pataskala,OH

Summary

Senior-level data and analytics executive with over 20 years of experience in leading data-driven transformation and innovation across various industries. Currently serving as VP Enterprise Analytics and Data Science at Cinch Home Services, establishing the data science team and creating a go-forward data strategy to support marketing, operations, real estate, and insurance channels. Core competencies include business intelligence, predictive analytics, machine learning, data lake and warehousing, data governance, data management, and data strategy. Proven track record of delivering impactful insights, solutions, and value to the business through data and technology.

Overview

20
20
years of professional experience
5
5

Certificates

Work History

VP – Enterprise Analytics & Data Science

Cinch
Boca Raton, FL (Remote From Columbus, OH)
09.2021 - Current

Overview: Established Data Science Team and processes for Qualitative and Quantitative research. Created a go-forward Data Strategy to support Marketing, Operations, Real Estate, and Insurance Channels.

  • Further Entrenched Data Governance and Master Data disciplines and process.
  • Led cross-functional teams in developing innovative solutions to complex business challenges.
  • Delivered consolidated Marketing and Operations Dashboards, aligning the company on KPIs.
  • Took charge of overseeing the daily functions of diverse departments, such as finance, marketing, sales, customer service, operations, and human resources.
  • Developed strategic plans to align business objectives with the company's long-term goals.
  • Analyzed competitive landscape to develop strategies for maintaining a competitive edge in the industry.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Planned, launched, and completed various machine learning and AI applications. This includes Grosse Propensity Models, Retention Churn, Repair vs Replace Classification Model, and Customer 360 - Pricing and Product Modeling.

Sr Director Information Management & Analytics

Cinch
Boca Raton, FL (Remote From Columbus, OH)
09.2019 - 09.2021

Overview: Created and implemented a strategic plan presented to the Board for a complete revamp of people, process, and technology.

  • Delivered modern, cloud-first data strategy backing business objectives, shifting from B2B to DTC.
  • Successfully executed platform conversion from on-premise Oracle Stack to cloud platform comprising Snowflake, Talend, and MicroStrategy.
  • Led transformational initiatives for implementing marketing technologies, automation, and machine learning in support of DTC and other business goals.
  • Utilized machine learning techniques to transform operations and achieve cost savings exceeding 10 million dollars.
  • Coordinated with stakeholders across multiple departments to develop innovative strategies for problem solving.
  • Collaborated with executive leadership team to develop long-term objectives that would drive success.

Sr. Director – Strategy and Analytics

McGraw Hill Education
Columbus, OH
09.2018 - 09.2019

Resigned due to merger with another company

Overview: Fueled business development opportunities by re-establishing BI practice and enhancing advanced analytics.

  • Directed and administered a group of Ph.Ds., analysts, and data engineers.
  • Data Scientists facilitate insights for product builds, competitive analytics, research, and customer insights while utilizing Big Data Platforms to expand business capabilities.
  • Masterminded and led efforts to roll out agile and Data Governance for the department, and provided a 3-year Data Strategy for Corporate.
  • Fueled business development opportunities by re-establishing BI practice and enhancing advanced analytics

Director – Business Intelligence

Big Lots
Columbus, OH
09.2015 - 09.2018

Overview: Created and executed a new modern Data Strategy and re-established BI, Integration, Big Data, and EDW disciplines, instituting Agile project methodology and releases company-wide, helping cut development time by 1/3 and a more usable product by our business customers.

  • Implemented and designed KPI metric dashboards to align goals, customer feedback, operational efficiency, labor scheduling, staffing, and revenue for stores and distribution centers.
  • Achieved recognition for exceptional performance with team call-out on 3 earnings calls and Exclaim Award for 2017 (Employee of the Year).
  • Developed innovative features for assortment collections and marketing initiatives within the Planning and Merchandising Group.

Director – Business Intelligence

Bob Evans
Columbus, USA
05.2012 - 09.2015

Overview: Remodeled BI, Integration, MDM, Big Data, and EDW disciplines from scratch, instituting Agile project methodology and releases company-wide. This helped cut restaurant costs by 20% by developing and introducing Labor Reporting metrics and underlying dashboards for all 560 units.

  • Improved food-order compliance of Kroger, Meijer, and Giant Eagle customers by devising the Terms of Sale Scorecard.
  • Planned, designed, and instituted a Predictive Analytics model to carry out test strategies, also developing Demand Processes for IT work.
  • Remodeled BI, Integration, MDM, Big Data, and EDW disciplines from scratch, instituting Agile project methodology and releases company-wide. This helped cut restaurant costs by 20% by developing and introducing Labor Reporting metrics and underlying dashboards for all 560 units.
  • Improved food-order compliance of Kroger, Meijer, and Giant Eagle customers by devising the Terms of Sale Scorecard.
  • Planned, designed, and instituted a Predictive Analytics model to carry out test strategies, also developing Demand Processes for IT work.

Skills

  • Software Development & Implementation
  • New Business Development
  • Vendor Contract Negotiations
  • Data Science – Machine Learning/AI
  • Cloud Infrastructure
  • Data Governance
  • Business Intelligence & Predictive Analytics
  • Project Management - Agile
  • Technology & Operations Management
  • Process Innovation & Automation
  • Data Lake, Warehousing and Integration
  • Information Security Management

Certification

  • Oracle Certification Course
  • ESDM Certification – Project Methodology
  • Certified ITIL v3

Timeline

VP – Enterprise Analytics & Data Science

Cinch
09.2021 - Current

Sr Director Information Management & Analytics

Cinch
09.2019 - 09.2021

Sr. Director – Strategy and Analytics

McGraw Hill Education
09.2018 - 09.2019

Director – Business Intelligence

Big Lots
09.2015 - 09.2018

Director – Business Intelligence

Bob Evans
05.2012 - 09.2015

Quote

Life is made up of a series of judgments on insufficient data, and if we waited to run down all our doubts, it would flow past us.
Learned Hand

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Snowflake

Talend

MicroStrategy

Informatica

Oracle EBS

Jira

Monday

Zoho

Google Analytics

Salesforce

Tableau

SAS

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Company CultureWork from home optionStock Options / Equity / Profit SharingFlexible work hoursWork-life balance

Prior Experience

  • Nationwide Insurance, Consult Data Engineering 2008 - 2012
  • Nationwide Insurance, Manager 2007 - 2008
  • Nationwide Insurance, Team Lead, 2004 - 2006
  • Alliance Data Systems, Retail IT Programmer/Analyst, 1999 - 2004
  • Paros Business Partners, Contractor/Programmer/Analyst, 1998 - 1998
  • Compuware, Contractor/Programmer/Analyst, 1997 - 1997

Interests

Pelotonia - Cancer Bike ride (50 mile & 100 mile)

Accomplishments

  • Supervised team of 25 staff members.
  • Achieved Employee of the Year by the Business and multiple mentions by the CEO on Earnings calls for Big Lots
Andrew C. Young