Andrew Dale
Shelton
Summary
Reliable and adaptable professional with a proven ability to learn quickly in new environments. Strong leadership skills demonstrated through successful project completion without interruption. Passionate about music, with experience in creating original songs independently. Maintains a clear boundary between professional responsibilities and personal interests, fostering a focused work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Omni fulfillment specialist
Petco Animal Supplies Stores Inc.
Bremerton
08.2018 - 02.2026
- Processed customer orders accurately and efficiently in fast-paced environment.
- Managed inventory levels to ensure stock availability and product quality.
- Collaborated with vendors to coordinate timely delivery of pet supplies.
- Maintained clean and organized work area to promote safety standards.
- Utilized warehouse management system for tracking shipments and inventory movement.
- Communicated effectively with customers regarding order status and inquiries.
Security Officer
Securitas
Bellevue
06.2016 - 06.2017
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect potential hazards or security breaches.
- Responded promptly to alarms and incidents to mitigate risks effectively.
- Assisted in training new security personnel on protocols and procedures.
- Collaborated with law enforcement during investigations as needed.
- Documented daily activities and any unusual occurrences in reports.
- Managed access control for authorized personnel in restricted areas.
- Provided excellent customer service while addressing visitor inquiries and concerns.
Delivery Driver
Pizza Hut
Bonney Lake
05.2014 - 06.2016
- Delivered pizzas promptly to customers in designated areas.
- Maintained cleanliness of delivery vehicle and ensured proper maintenance.
- Followed all safety protocols during driving and food handling.
- Assisted in training new drivers on delivery procedures and routes.
- Managed cash transactions and processed payments efficiently.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Customer Service Representative
Xerox
03.2014 - 04.2014
- Assisted customers with product inquiries and service-related issues.
- Managed high volumes of incoming calls and emails effectively.
- Resolved customer complaints by identifying issues and offering solutions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Order Generator
Evergreen Tree Care
10.2013 - 12.2013
- I worked for Evergreen Tree Care for about a month. I set appointments door to door for an arborist to check out trees on a customer's property. I have experience in being persuasive and speaking to a variety of people.
Education
high school diploma - High school diploma or GED
Bonney lake high school
Bonney Lake06.2013
Skills
- Microsoft Outlook
- Manual handling
- Phone call management
- Computer skills
- Clerical experience
- Office supply management
- Continuous improvement
- Management
- Leadership
- Security
- Financial issue resolution
- Customer Relations
- Cash register
- Microsoft Word
- Driving
- Retail management
- Training
- Supervising experience
- Multitasking
- Team motivation
- Time management
- Route driving
- Communication skills
- Interpersonal communication
- Shipping & receiving
- Customer service
- Technical Proficiency
- Sales
- Organizational skills
- Inventory management
- Cash handling
- Attention to detail
- Conflict management
- Microsoft Excel
- Microsoft Office
- Typing
- Problem Resolution
- Writing skills
- Heavy lifting
- Pallet jack
- Microsoft PowerPoint
- Quality control
- Problem solving
- Returns processing
- Packing accuracy
- Labeling accuracy
- Order picking
- Product packaging
Certification
• Driver's License
• Pallet Jack Certification
• Pallet Jack Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Description
I am a willing and reliable individual. I am a quick learner who can adapt to new situations swiftly. I am very friendly towards people, and keep my professional and personal life separate as much as possible. I can be a good leader, and once I start a project I like to finish it before taking any sort of breaks. I am also very passionate about music. I even create my own hip hop and rap songs, so far entirely on my own. Music is one of my favorite hobbies, and I love any chance to pursue to my passion.
Timeline
Omni fulfillment specialist
Petco Animal Supplies Stores Inc.
08.2018 - 02.2026
Security Officer
Securitas
06.2016 - 06.2017
Delivery Driver
Pizza Hut
05.2014 - 06.2016
Customer Service Representative
Xerox
03.2014 - 04.2014
Order Generator
Evergreen Tree Care
10.2013 - 12.2013
high school diploma - High school diploma or GED
Bonney lake high school