Andrew Dawes
Clinton,NY
Summary
To find a position that will utilize my experience and education in the Transportation Industry
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Thruway Maintenace Supervisor 2
New York Thruway
Amsterdam/Verona Sections
04.2014 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Thruway Maintenance Supervisor I
New York State Thruway Authority
Syracuse Section
09.2010 - 04.2014
- Supervise Crews involved with highway and bridge maintenance operations.
- Upgraded New York State Department of Environmental Conservation Pesticide Technician certification to a Commercial Pesticide Applicator in Category 6 Right-of-Way.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Utilized proper tools and materials to adhere to safety guidelines.
- Created and maintained daily and weekly reports for upper management.
Bridge Maintenance Supervisor I
New York State Thruway Authority
Weedsport, NY
04.2010 - 09.2010
- Supervise Crews consisting of Bridge Repair Mechanics, Thruway Maintenance Workers and seasonal laborers to perform bridge repairs and preventive maintenance.
Trades Specialist Bridge
New York State Thruway Authority
Verona, NY
05.2007 - 04.2010
- Repair and perform preventative maintenance on bridges within the New York State Thruway highway system.
- Supervise a small crew of Thruway Maintenance Workers and seasonal laborers.
- Devised and implemented processes and procedures to streamline operations.
Thruway Maintenance Worker
New York State Thruway Authority
Syracuse Division, Manchester/Verona Sections
05.2000 - 04.2007
- Maintaining and making improvements to the NYS Thruway
- Snow Plow Operator, Mowing, Pavement Repairs, Bridge Maintenance, Herbicide Applicator
- Certified Trainer, Unit Safety Officer
- New York State of Environmental Conservation Pesticide Technician Certification, Category 6.
- Completed the Train the Trainer Course (train and test new employees)
- Attended the Supervisor Transition Course
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment year round.
- Sustained a high level of cleanliness in common areas, restrooms, and other shared spaces by performing regular janitorial duties.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed instructions from supervisor regarding daily job tasks and duties.
Construction Foreman
Suburban Pipeline Co.
Syracuse, NY
05.1995 - 05.2000
- Laborer/Pipe fitter/Foreman
- Part of a crew installing Natural Gas service and Transmission lines and fiber optic conduit through rural and residential areas.
- Pipe fitter, installing new Natural Gas meter sets, rerouting services to accommodate outside meters.
- Service Foreman, supervise and work with equipment operators and laborers installing natural gas services.
- Paving Foreman, repairing public and private roads after excavations.
- All work done under contract to utility and municipal clients.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Established and enforced safety regulations, procedures and standards for construction workers.
Education
Associate of Applied Science - Criminal Justice
State University of New York Canton College of Technology
NYSkills
- Employee training
- Goal oriented
- Team leadership
- Customer service
Certification
NYS CDL Class A Interstate Drivers License
Plastic Pipe Fusion Certificates.
OSHA 10 hour Competent Person Course.
CSX Safety Awareness Certificate.
Common Wealth of Virginia Traffic Control Certification.
Timeline
Thruway Maintenace Supervisor 2
New York Thruway
04.2014 - Current
Thruway Maintenance Supervisor I
New York State Thruway Authority
09.2010 - 04.2014
Bridge Maintenance Supervisor I
New York State Thruway Authority
04.2010 - 09.2010
Trades Specialist Bridge
New York State Thruway Authority
05.2007 - 04.2010
Thruway Maintenance Worker
New York State Thruway Authority
05.2000 - 04.2007
Construction Foreman
Suburban Pipeline Co.
05.1995 - 05.2000
Associate of Applied Science - Criminal Justice
State University of New York Canton College of Technology