Andrew Delia
Summary
- Proficient in Adobe Creative Suite for effective design and multimedia projects.
- Collaborative team player, excelling in cooperative work environments.
- Extensive experience in customer interactions, ensuring satisfaction and addressing needs.
- Attentive listener with a strong ability to follow leadership guidance effectively.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Wawa
5121 Milford Rd, East Stroudsburg, PA 18302
04.2022 - Current
- Provide exceptional service to our valued customers.
- From assisting with purchases to ensuring a clean and organized store environment,
- Create a positive and welcoming experience for every visitor.
- Handle transactions, addressing customer inquiries, and maintaining product knowledge to better assist customers.
- Stocking the cooler, taking the garbage and replacing the bags
Ski Instructor
Shawnee Mountain Ski Area
401 Hollow Rd, East Stroudsburg, PA 18301
11.2015 - 03.2022
- Prioritizing safety and guiding students through progressive learning.
- Expert in creating engaging lessons for accelerated skill development and ensuring students reach their full skiing potential.
Customer Service Associate
Foodtown
232 Fox Run Ln Ste 102, East Stroudsburg, PA 18302
09.2020 - 09.2021
- Accurately processing transactions, handling cash, and providing excellent customer service.
- Ensure a smooth and efficient checkout process while maintaining attention to detail in financial transactions.
- Preparing fruit bowls and put them on display for customers.
Social Media, Production Assistant
GameQ Lounge
564 Main St, Stroudsburg, PA 18360
06.2016 - 09.2020
- Creating Social Media Posts related to events
- Create and post short form videos from various live E-Sports event hosted by GameQ Lounge.
- Create graphics promoting the business through promotional events or tournaments.
- Help produce live events.
- Ensure the equipment works for events.
Social Media, Production Assistant
GameQ Lounge
564 Main St, Stroudsburg, PA 18360
09.2022 - Current
- Creating Social Media Posts related to events
- Create and post short form videos from various live E-Sports event hosted by GameQ Lounge.
- Create graphics promoting the business through promotional events or tournaments.
- Help produce live events.
- Ensure the equipment works for events.
Social Media Manager
Fat Mickey's
214 N Courtland St, East Stroudsburg, PA 18301
09.2021 - 02.2022
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Education
Digital Media
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12.2024
High School Diploma -
East Stroudsburg Senior High School North
Dingmans Ferry, PA06.2020
Skills
- Adobe Photoshop
- Adobe Premiere Pro
- Adobe Illustrator
- Adobe After Effects
- Adobe Audition
- Final Cut Pro
- Team Collaboration
- Customer Service
- Computer Skills
- Effective Communication
- Social Media Management
- Multitasking
Timeline
Social Media, Production Assistant
GameQ Lounge
09.2022 - Current
Customer Service Associate
Wawa
04.2022 - Current
Social Media Manager
Fat Mickey's
09.2021 - 02.2022
Customer Service Associate
Foodtown
09.2020 - 09.2021
Social Media, Production Assistant
GameQ Lounge
06.2016 - 09.2020
Ski Instructor
Shawnee Mountain Ski Area
11.2015 - 03.2022
Digital Media
East Stroudsburg University of Pennsylvania
High School Diploma -
East Stroudsburg Senior High School North