Efficient Loan Operations Specialist known for high productivity and ability to complete tasks swiftly. Specialize in loan processing and compliance regulations, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and customer satisfaction.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Missions and Community Outreach Volunteer
Heritage Church
Rock Island, Illinois
04.2023 - Current
Volunteered as a Christmas Outreach coordinator and helped implement various Christmas themed community events.
Served as an activities lead for the Tim Tebow Foundation's Night to Shine.
Co-leader of a church small group.
Volunteered for several meal packing events with Meals from the Heartland.
Loan Operations Specialist
IH Mississippi Valley Credit Union
Moline, IL
02.2016 - Current
Processed loan applications and documentation for timely approval.
Reviewed borrower information to ensure compliance with credit union policies.
Communicated with members to clarify loan terms and conditions.
Maintained accurate records of loan transactions and member interactions.
Assisted in preparing loan closing documents such as promissory notes and deeds of trust.
Maintained accurate records of all loan transactions for auditing purposes.
Ensured timely delivery of funds according to established procedures.
Processed draw requests from builders and developers for construction projects in accordance with approved budgets.
Managed collateral files including title policies, appraisals, surveys, ensuring accuracy at all times.
Assisted in training new team members on operational procedures.
Education
Ministerial License -
Kingswood University
03.2026 - 04.2026
Bachelor of Liberal Arts And Science - Business Management and Psychology
Western Illinois University
Macomb, IL
08.2009 - 12.2011
Skills
Loan processing
Customer service
Problem solving
Compliance review
Loan documentation expertise
Loan servicing experience
Disbursement processing
Microsoft office
Community outreach
Loan system navigation
Collateral management
Timeline
Ministerial License -
Kingswood University
03.2026 - 04.2026
Missions and Community Outreach Volunteer
Heritage Church
04.2023 - Current
Loan Operations Specialist
IH Mississippi Valley Credit Union
02.2016 - Current
Bachelor of Liberal Arts And Science - Business Management and Psychology