Andrew Denning
Rock Falls,IL
Summary
Successful Crew Trainer is highly effective at building rapport with new team members and helping each acclimate to the environment, customer needs, and restaurant operations. Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning, and sanitizing procedures. Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact. Responsible Cashier is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Forge Club Member
Morrison Institute Of Technology
08.2023 - Current
- Built and established positive relationships with patrons, team members, and supervisors.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, and enforcing rules and safety policies.
Crew Trainer
McDonald's
10.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set a positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Studied crew members during work shifts to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Provided coaching and mentoring to employees.
Volunteer
Paint The Town
09.2023 - 09.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Construction Engineering
Morrison Institute of Technology
Morrison, IL05.2025
High School Diploma -
Rock Falls High School
Rock Falls, IL05.2023
Skills
- Forging
- Food Safety
- Team Leadership
- Trainer Mentoring
- Customer Service
- Employee Engagement
- Workplace Safety
- Educational Activities
- Non-Profit Organization Operations
- Welding
- Autocad
Timeline
Volunteer
Paint The Town
09.2023 - 09.2023
Forge Club Member
Morrison Institute Of Technology
08.2023 - Current
Crew Trainer
McDonald's
10.2021 - Current
Construction Engineering
Morrison Institute of Technology
High School Diploma -
Rock Falls High School