Andrew Denton
Newnan,GA
Summary
Hard-driving, motivated business professional bringing over 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members, logistics, and the list continues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Loan Officer
David Kilpatrick Financial
07.2024 - Current
- Maintained strict confidentiality of records and client information.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Advised clients on mortgage, education and personal loans.
- Developed strong relationships with customers through high levels of customer service.
- Collaborated with other departments to promptly process loan applications.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
Regional Field Service Manager
Superior Automotive Group
05.2024 - Current
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Led team of up to 8 service technicians in field activities.
Senior Account Manager/Sales
PalletsToProfit
07.2021 - 05.2024
- Successfully built and maintained relationships with key wholesale accounts, resulting in a 42% increase in sales within the first year
- Identified new business opportunities and expanded client base, leading to a 15% growth
- Conducted market research and analyzed industry trends to stay ahead of competitors and increase product demand
- Provided excellent customer service and product knowledge to wholesale clients, resulting in a high rate of repeat business.
Owner/Operator
Georgia Wholesale Company
06.2021 - 01.2022
- Managed day-to-day business operations
- Performed statistical analyses to gather data for operational and forecast team needs
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Generated revenues yearly and effectively capitalized on industry growth
- Aligned branding initiatives and sales strategies with client goals
- Prepared annual budgets with controls to prevent overages
- Founded and managed, growing revenue to over $850k in first year
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures
- Introduced new methods, practices and systems to reduce turnaround time
- Trained and developed team members to build human capital
- Increased lead generation by over 47% by creating new business opportunities
- Engaged in market research and generated new leads by organizing radio and mail advertisements
- Developed and implemented effective sales strategies to boost sales by 25% in the first year of operation.
Owner/operator
GRAY MATTER TECHNOLOGIES
06.2017 - 06.2021
- Organize daily tasks throughout the week
- Contact clients, set up appointments, repair products
- Have outstanding customer service at all times
- Performed statistical analyses to gather data for operational and forecast team needs
- Discovered areas of improvement by generating quarterly operational and sales reports
- Introduced new methods, practices and systems to reduce turnaround time.
Equipment Technician
BUFFALO ROCK-PEPSI
01.2016 - 06.2017
- Troubleshot equipment failures and remedied problems to restore functionality
- Performed frequent inspections of company equipment and corrected malfunctioning equipment
- Assembled, tested and maintained company equipment on a weekly basis
- Understood and read technical manuals and blueprints
- Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
CSA II
Lowes Home Improvment
06.2014 - 12.2016
- Crafted a way so that every customer was approached, checked out, and had their goods loaded for them by the same person that initiated the sale
- Executed one of Lowe's biggest tasks, which was to push credit applications
- Provided excellent teamwork throughout the store
- Held an equipment license
- Developed and actualized customer service initiatives to decrease wait times
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans
- Informed customers about special promotions and provided detailed information for various products
- Boosted sales revenue by skillfully promoting diverse service options
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Executes excellent sales floor merchandising and selling.
Account Manager
AT&T
02.2022 - 07.2023
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built relationships with customers and community to promote long term business growth.
- Built diverse and consistent sales portfolio.
Crane Operator
Southway Crane & Rigging
01.2018 - 01.2019
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.
- Reviewed and interpreted blueprints and diagrams to safely operate cranes.
Crane Operator
AllCrane
01.2019 - 01.2021
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Maneuvered loads safely to achieve accuracy and stability.
- Performed daily safety checks to achieve safe operating condition of equipment.
Store Manager of Operations
LittleDinks PickleBall Store
01.2022 - 02.2025
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Increased sales by 63% with special displays and promotions.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
Automotive Technician
PSI Performance
09.2023 - 05.2024
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase
- Located and removed defective parts for skilled adjustment, repair or replacement
- Explained estimates and determined repair timelines to manage customer expectations
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support
- Issued parts to technicians to complete customers' repairs
- Served customers in-store and by telephone to answer questions and place orders
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization
- Researched vehicles and parts via physical catalogs and electronic means
- Increased store revenue by cross-selling products and upselling services to customers.
Finance Manager/Sales Manager
KWIK KARS
01.2018 - 06.2021
- Developed and implemented financial strategies to improve revenue by 23%
- Conducted financial analysis and forecasting to support business growth
- Ensured compliance with tax regulations and internal policies
- Collaborated with other departments to set and achieve financial targets
- Managed budgeting, accounting, and auditing processes.
Education
Associate's degree - Electrical Engineering Technology
West Georgia Technical College
LaGrange, GA05.2017
High School Diploma - undefined
MOUNTGOMERY ACADEMY
Mount Vernon, GA05.2015
Skills
- Sales coaching
- Technical team leadership
- Scheduling coordination
- Tool and equipment maintenance
- Field operations
- Location auditing
- Scheduling jobs
- Schedule coordination
- Creating estimates
- Managing customer billing
- Payroll management
- Remote team management
- Employee scheduling
Certification
- NMLS License
- CDL Permit
- Certified Forklift Operator
- NCCCO
- Driver's License
- Forklift Certification
- ServSafe
- Motorcycle License
- Crane Certification
- Non-CDL Class C
Timeline
Senior Loan Officer
David Kilpatrick Financial
07.2024 - Current
Regional Field Service Manager
Superior Automotive Group
05.2024 - Current
Automotive Technician
PSI Performance
09.2023 - 05.2024
Account Manager
AT&T
02.2022 - 07.2023
Store Manager of Operations
LittleDinks PickleBall Store
01.2022 - 02.2025
Senior Account Manager/Sales
PalletsToProfit
07.2021 - 05.2024
Owner/Operator
Georgia Wholesale Company
06.2021 - 01.2022
Crane Operator
AllCrane
01.2019 - 01.2021
Crane Operator
Southway Crane & Rigging
01.2018 - 01.2019
Finance Manager/Sales Manager
KWIK KARS
01.2018 - 06.2021
Owner/operator
GRAY MATTER TECHNOLOGIES
06.2017 - 06.2021
Equipment Technician
BUFFALO ROCK-PEPSI
01.2016 - 06.2017
CSA II
Lowes Home Improvment
06.2014 - 12.2016
High School Diploma - undefined
MOUNTGOMERY ACADEMY
Associate's degree - Electrical Engineering Technology
West Georgia Technical College
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