
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
As Leading Petty Officer and CSWF-PM for LCS-5 led 8 Sailors through the work up and deployment to USSOUTHCOM, Ready for Sea Assessment, and 2 Cyber and Communications inspections. Fully Rebuilt WSA, ISE, CDA, and Call Manager. Completed SOVT for Veritas Backup Server, and Enterprise Security System.
Serving on Staff duty as ISSO for Patrol and Reconnaissance Wing 10. Maintained 339 NMCI assets, Oversaw the planning, troubleshooting, and execution of 117 secret flag level Video Teleconferences along with the installation of the new Video Teleconference system. Coordinated the mitigation efforts of 2 data spills on the SIPR network increasing the INFOSEC for the command.