Andrew Dobbs

Night before:

• Load 30' trailer with necessary products for the next days job
• Securing all products on trailer and/or truck
• Ensure truck is full of supplies and extra parts
• Ensure placards are correct for hazmat

Day of:

• Depart on time to make it to airport to set up for the day
• Unload all hoses, pumps, and tote stingers
• Connect hoses for loading planes and for pumping on water
• Set up pumps and test to ensure they work
• Calculate rates appropriately for loads the pilots want
• Measure out product using calibration jugs
• Load plane with fuel, and mixed spray load
• Wash windscreen

After spray job is done:

• Clear out and rinse pumps
• Pack everything up
• Strap everything down

Ground crew duties:

• Meet with pilot in the morning to gameplan for the day
• Keep accurate count on totes/boxes of herbicides, fungicides, insecticides, etc.
• Ensure products were full at load pad
• Hook up load and fuel hoses
• Carefully monitor meters on totes for an accurate load mix
• Monitor spray nozzles for leaks. Replace diaphragm if needed.
• Wash windscreen
• Prep for next load, if possible
• Wash plane at pilot's request
• Develop tasks for part time worker to accomplish each day

Office Work

• Interacted with customers by phone, email, or in-person to provide information.
• Work with customers to understand what was planted around them, obstacles nearby, and what pest they are experiencing.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Assisted the secretary in taking new work orders, map making, and scheduling of said orders.
• Updated obstacles in Chem-Man and/or Agri-data
• Coordinate with the local Apiarist to know where his hives are or are going to be

• Assessment:
• Assess exterior and interior vehicle condition
• Look for defects in the paint
• Develop mental game plan for the job.
• Exterior:
• Meticulously clean wheel wells, tires, rims, painted surfaces, and glass.
• Clay bar painted and glass surfaces to remove environmental contaminants
• Apply high quality paint sealing wax.
• Hand dry exterior
• Interior:
• Remove particles from crevices using compressed air and detail brush.
• Vacuum carpets and seats.
• Shampoo and extract carpet and/or cloth seats, if need be.
• Clean seats if leather or vinyl
• Meticulously remove dirt from all surfaces including: door jams/seals, door panels, dash, steering wheel, switches, and center consoles
• Final touches:
• Clean glass
• Restore exterior plastic trim
• Apply tire shine to tires Services done if needed:
• Polish chrome
• Restore oxidized headlight(s)
• Paint correction/ polishing
• Paint touch up

• Preload:
• Open facility
• Organize delivery teams
• Supervise loading of delivery trucks
• Assist when needed.
• Give warehouse specialist quota for Peloton bikes needing built that day Day operations:
• Receive incoming freight
• Scan freight, print delivery label, put freight in assigned location
• Advance/ delay orders depending on volume needs/ restrictions
• Manually create multiple routes for upcoming days ensuring profitability.
• Answer emails/ calls from corporate and customer service.
• Assist teams on delivery with contacting customers or directions to an address.
• Assist teams with complications with deliveries i.e product(s) doesn't fit, product(s) damaged, and customer concerns.
• Attend daily video conference calls
• Assist general manager with various tasks.
• Troubleshoot and resolve any system issues.
• Print warehouse pick list for products to be pulled to assigned bay door.
• Pull products ensuring correct product and in a sequential order.
• Closing:
• Notify contractor of next days routes
• Send Auto precall for next day deliveries
• Do lock up procedure
• Ensure security alarm set and door is locked

• Assist with PM Load outs to minimize/eliminate overflow of product(s).
• Provide load information to PM loading teams
• Ensure all product is off the dock before the shift ends.
• Keep in contact with teams on deliveries after shift change
• Route all add-on's after shift change using logistics programs
• Answers phone calls from Delivery Department, Customer Service and Drivers to resolve issues.
• Update morning managers via email/text
• Send teams dock reports after products are staged
• Nightly lot check and bay check
• Handle maintenance needs of the fleet
• Schedule DOT annual and routine rental inspections
• Track inspections dates and upcoming maintenance via Excel spreadsheets

• Before Route
• Inspect pieces of furniture for defects or places that need repaired
• Load furniture onto delivery truck in sequential order
• Cover individual pieces with padded moving blanket(s)
• Secure items to sidewall of truck During Route
• Notify customer via phone call or text message of approximate arrival time
• Once arriving at the customers house: greet customer and inquire as to where their items are to be set up
• Unsecure and uncover items
• Place securing strap over side rail, fold pad, and place on pad stack
• Carry items into residence without damaging their home or their item
• Set up items how customer requests and to manufacturers standards
• After set up is complete: Have customer inspect our work, then sign for delivery via touch screen tablet After Route
• Return to Homemakers
• Unload any items that were undeliverable or were expected to return to building
• Load truck for next day's deliveries
• Clean inside of trucks out on Saturdays after route

• Observe package handlers loading and unloading packages.
• Ensure handlers are using safe work methods.
• Ensure production runs smoothly and on time per monthly goals and daily volume.
• Allocate help to high volume trucks to ensure production continues.
• Various office work tasks before, during, and after shift

• Oversee scheduling of employees and address any issues
• Calculate and distribute payroll
• Train new employees
• Maintain cleanliness of facilities (stalls, walkways, and arena) for owners and customers
• Manage mail and deliveries

• Interact with customers daily and exhibit customer service skills
• Assess and troubleshoot customer concerns
• Acquire new customers and upsell more efficient systems to existing customers
• Office work: totaling products sold, managing sequence of stops, answering phone calls, managing excel spreadsheets, record dictation of job bid letters via Microsoft office, and cover secretary duties during absence.
• Load and deliver products to businesses and residences
• Assess, troubleshoot and repair equipment malfunctions
• Maintain the grounds including mowing, trimming, spraying weeds, and snow removal.
• Complete detail the inside of three delivery trucks