Andrew Dorsey
Jefferson,GA
Summary
Organized Asset Protection Operations Coach with 10 years of public safety and security experience. Facilitator in proactive security training with extensive knowledge of industry policy and procedures. Proven leader ready to make hard decisions and counsel associates to long-term success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Asset Protection Operations Coach
Wal-Mart Stores Inc.
12.2022 - 03.2024
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Represented company in court proceedings to offer testimony and support.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Boosted team productivity with effective communication strategies and regular progress meetings.
- Improved overall company performance by identifying key metrics and analyzing data to drive decisionmaking.
Public Safety Officer
Piedmont Athens Regional Medical Center
04.2021 - 12.2022
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded to a wide scope of situations that required immediate critical thinking abilities to determine best course of action to preserve life and maintain peace.
- Supervised mental health patients in a secured sector of the Emergency Department to prevent undue harm and/or loss of life.
- Assisted clinical staff as needed with hostile and/or non-compliant patients an visitors.
Correctional Officer
State Of Georgia
11.2020 - 04.2021
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised offenders throughout visits, meal time, recreation, phone calls and showers.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Escorted offenders to and from cells, court, hospitals and medical appointments.
- Maintained custody and control of 100 offenders housed in level five security unit.
- Restrained offenders when disturbances required physical intervention.
- Searched building and grounds, living quarters and work areas for contraband.
Corporal/Field Services/Metro Communications
International Protective Service
02.2019 - 10.2020
- Delivered courtroom testimony to support criminal cases across New Mexico.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Responded to calls from residential and business owners for help in emergency and uncertain situations.
- Provided public safety assistance at community events to maintain safe and secure environments.
- Dispatched officers to client property or personal location for the states of New Mexico, California, Arizona, and Texas.
Director Of Security
ABQ Uptown, Simon Property Group, Allied Universal
08.2018 - 03.2019
- Directed the security operations for a premier luxury outdoor lifestyle mall for Simon Property Group.
- Supported the client General Manager with daily operational functions.
- Validated schematic designs working alongside contracted hardware engineers and public safety officials.
- Oversaw a skilled team of security professionals and managed administrative duties, including scheduling and performance evaluations.
- Established effective security policies and monitored implementation at all levels.
- Established proactive relationships with police, fire, and EMS services.
Captain
Mall of Georgia, Simon Property Group, Allied Universal
04.2018 - 08.2018
- Head Supervisor and Field Training Officer
- Luxury Tenant Liaison
- Administrative Assistant to the Director of Security
- Organized and planned large scale security deployment and procedures for client public events.
- Ensured all equipment and supplies are properly maintained, inventoried, and fully stocked at all times.
- Investigated employee related accidents in accordance with company policy and procedures.
Manager in Training
Allied Universal, Atlanta District Headquarters
02.2018 - 03.2018
- Performed integration and site-level testing to verify patrol and reporting software interface, CyCop, was meeting company and client quality and functionality before it was released and activated.
- Planned and coordinated logistics and materials for supervisor meetings, officer meetings and corporate recruiting events.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Generated employee schedule's, payroll statements and facilitated and managed overtime reports via WinTeam software.
- Supported management in developing and implementing site Standard Operating Procedures and Post Orders.
- Organized new employee orientation schedules for all new site supervisors assigned to my operations and client managers.
- Managed a progressive action plan to reduce site non-billable overtime and reduced company expenses.
Education
Peace Officer Certification - Basic Correctional Officer
Georgia Corrections Academy
Forsyth, GA01.2021
High School Diploma - undefined
East Jackson Comprehensive High School
Commerce, GA2012
Skills
- Digital and IP video
- MS Office proficiency
- Risk analysis training
- Investigation documentation
- Community relations
- Operations management
- Workforce planning
- Strategic budgeting
- Strong interpersonal skills
- CAD system operations
Certification
- State of Georgia Basic Correctional Officer # PBCO2021O246064
- State of New Mexico Level 3 Armed Security Certified
- 9MM Semi-Automatic Qualified
- X26 Taser and Taser 7, Axon Body-Worn Camera, ASP Baton, OC Spray, Hand Restraint Certified
Timeline
Asset Protection Operations Coach
Wal-Mart Stores Inc.
12.2022 - 03.2024
Public Safety Officer
Piedmont Athens Regional Medical Center
04.2021 - 12.2022
Correctional Officer
State Of Georgia
11.2020 - 04.2021
Corporal/Field Services/Metro Communications
International Protective Service
02.2019 - 10.2020
Director Of Security
ABQ Uptown, Simon Property Group, Allied Universal
08.2018 - 03.2019
Captain
Mall of Georgia, Simon Property Group, Allied Universal
04.2018 - 08.2018
Manager in Training
Allied Universal, Atlanta District Headquarters
02.2018 - 03.2018
Peace Officer Certification - Basic Correctional Officer
Georgia Corrections Academy
High School Diploma - undefined
East Jackson Comprehensive High School