Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Duclos

Andrew Duclos

Lancaster,CA

Summary

Dynamic line cook with a proven track record at Snooze An Am Eatery, recognized for enhancing kitchen efficiency and boosting customer satisfaction through meticulous food preparation and strong teamwork. Skilled in food safety and sanitation, I consistently deliver high-quality dishes while maintaining a clean and organized workspace.

Professional culinary expert with strong skills in high-pressure kitchen environments. Proven ability to prepare diverse dishes while maintaining high standards of quality and presentation. Solid track record of collaborating effectively with team members and adapting to changing needs. Known for reliability, culinary creativity, and strong focus on achieving outstanding results.

Diligent Desired Position with solid background in culinary techniques and kitchen operations. Demonstrated ability to execute menu items with precision and maintain high standards of food safety and quality. Proven track record of effective teamwork and adaptability in fast-paced environments.

Culinary professional prepared for high-pressure kitchen environments with focus on delivering high-quality dishes. Adept at collaborating with team members to streamline kitchen operations and ensure timely service. Known for flexibility and reliability, with strong commitment to maintaining cleanliness and organization.

Experienced with preparing and cooking variety of dishes in fast-paced kitchen environment. Utilizes effective time management and multitasking skills to ensure efficient meal preparation. Knowledge of maintaining food safety standards and creating collaborative team atmosphere.

Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Creative cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service.

Meticulous individual skilled in different cooking techniques with good understanding of food safety standards. Flexible with stamina to work in fast-paced environment.

Top-notch Job Title with solid background in creating innovative and delicious dishes. Proficient in food preparation and staff training. Offers excellent time management skills and works well under pressure.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Line Cook

Snooze An Am Eatery
01.2019 - 07.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Improved team morale and productivity through effective communication and collaboration.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Assisted in budget management, helping to reduce kitchen operational costs without compromising on quality.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Developed waste reduction program that became model for other restaurants in chain.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Line Cook

Whiskey Cake Bar and Grill
12.2015 - 12.2018
  • Developed innovative, creative menu items and recipes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Improved team morale and productivity through effective communication and collaboration.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Assisted in budget management, helping to reduce kitchen operational costs without compromising on quality.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Developed waste reduction program that became model for other restaurants in chain.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Line Cook

The Lion & Rose British Restaurant & Irish Bar
12.2014 - 12.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Improved team morale and productivity through effective communication and collaboration.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Collaborated with chef to develop new menu items, leading to increased diner interest and sales.
  • Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
  • Assisted in budget management, helping to reduce kitchen operational costs without compromising on quality.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
  • Developed waste reduction program that became model for other restaurants in chain.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Led kitchen safety workshop, resulting in zero accidents or injuries for year.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Sales Associate

Tilly's
12.2013 - 12.2014
  • Arranged racks and shelves to enhance store presentation, encourage customer engagement, and highlight key products.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Vans
12.2012 - 12.2013
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Monitored sales trends to adjust sales strategies and meet changing customer demands.
  • Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Expo/Food & Beverage Runner

The Alamo Drafthouse
01.2010 - 12.2012
  • Adhered to company policies, local regulations, and health codes regarding alcohol sales and service practices.
  • Managed multiple tasks simultaneously while remaining focused on providing outstanding service quality.
  • Resolved guest concerns promptly, demonstrating excellent problem-solving skills under pressure.
  • Streamlined order processing through effective use of point-of-sale systems.
  • Mastered menu knowledge, enabling accurate recommendations and prompt response to inquiries.
  • Utilized strong multitasking abilities to navigate crowded environments while carrying full trays of beverages without incident.
  • Maintained a clean and organized workspace, ensuring a safe and welcoming environment for guests.
  • Supported colleagues during high-traffic periods, demonstrating teamwork and adaptability.
  • Performed opening/closing duties as necessary, maintaining a secure work environment.
  • Collaborated with the service team to anticipate guest needs and provide exceptional experiences.
  • Facilitated smooth communication between kitchen staff, servers, and bartenders for efficient operations.
  • Contributed to increased sales by upselling beverage options and promoting special offers.
  • Continuously restocked glassware and other supplies required by the bar staff for optimal workflow efficiency.
  • Enhanced customer satisfaction by efficiently delivering beverages to guests in a timely manner.
  • Ensured accuracy of orders by double-checking before delivery to tables or service areas.
  • Participated in ongoing training initiatives to stay up-to-date on industry trends and best practices.
  • Developed strong rapport with guests, fostering loyalty and repeat business.
  • Demonstrated professionalism at all times through appropriate attire, punctuality, attitude towards coworkers and customers alike.
  • Assisted bartenders with drink preparation and inventory management for streamlined service.
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Received over Number beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Prepared hot coffee and tea according to customer requests.
  • Worked with inventory managers and bartenders to create special Type drinks and decrease waste by Number%.
  • Escorted customers to seats based on hostess recommendations and completed drink orders.
  • Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.

Line Cook

McDonald’s
07.2008 - 01.2010
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Grilled meats and seafood to customer specifications.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in inventory management by accurately tracking supplies and placing orders as needed.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
  • Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.
  • Sourced locally grown produce to support community farmers and improve dish freshness.
  • Improved team morale and productivity through effective communication and collaboration.
  • Increased repeat customer numbers with consistent high-quality meal preparation.
  • Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
  • Implemented system for quicker ingredient replenishment, keeping kitchen running smoothly during peak hours.
  • Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Developed waste reduction program that became model for other restaurants in chain.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
  • Contributed to significant reduction in cooking time by organizing more efficient kitchen layouts.
  • Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
  • Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
  • Optimized food presentation, resulting in positive customer feedback and increased social media attention.
  • Reduced food waste significantly by implementing innovative inventory tracking system.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Prepared and cooked meals according to recipes and customer specifications.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Monitored food quality and presentation to maintain high standards.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed strategies to enhance catering and retail food service revenue and productivity goals.

Line Cook

Whataburger
01.2008 - 07.2008

Education

Churchill High School
San Antonio, TX
06.2010

Skills

  • Time management
  • Attention to detail
  • Highly motivated
  • Cleaning and organization
  • Professional attitude
  • Customer service
  • Reliable and trustworthy
  • Active listener
  • Food preparation
  • Problem-solving
  • Food safety knowledge
  • Team coordination
  • Food safety
  • Cleanliness standards
  • Kitchen sanitization
  • Knife skills
  • Kitchen station setup
  • Kitchen sanitation
  • Following cooking methods
  • Deep fryer operation
  • Kitchen organization
  • Quality control
  • Kitchen operations
  • Line management
  • Grilling techniques
  • Ingredient preparation
  • Workload management
  • Food safety standards
  • Server communication
  • Meat cutting
  • Frying techniques
  • Food presentation
  • Food allergen safety
  • Food plating
  • Inventory management
  • Prepared foods plating
  • Food storage
  • Portion control
  • Food storage procedures
  • Equipment maintenance
  • Stock rotation
  • Crew training
  • Menu item memorization
  • Portioning
  • Back of house operations
  • Kitchen equipment management
  • Ingredients measuring
  • Allergen awareness
  • Line station oversight
  • Food rotation
  • Portion management
  • Recipe adherence
  • Ingredient inspection
  • Plating techniques
  • Recipe adaptation
  • Food presentation talent
  • Ingredient stocking
  • Sauce making
  • Entree preparation
  • Appetizer preparation
  • Food spoilage prevention
  • Garnishing
  • Menu planning
  • Supply management
  • Head chef collaboration
  • Sauce preparation
  • Roasting techniques
  • Ingredient substitution
  • Sautéing techniques
  • Stock making
  • Recipe creation
  • Flambéing expertise
  • Vendor liaison
  • Team collaboration
  • Order accuracy
  • Cutting and slicing techniques
  • Special dietary requirements
  • Salad preparation
  • Grill operation
  • Recipe customization
  • Punctual and honest
  • Effective prioritization
  • Prep work
  • Dish preparation
  • Workstation cleanliness
  • Recipe preparation
  • Soup preparation
  • Foodservice sanitation
  • Contamination control
  • Quality assurance and control
  • Ordering and stocking
  • Collaboration and teamwork
  • Food preparing, plating, and presentation
  • Safe food handling
  • Food handling
  • Sanitization
  • Frying
  • Cleaning procedures
  • Prioritization and organization
  • Leadership and decision making

Timeline

Line Cook

Snooze An Am Eatery
01.2019 - 07.2024

Line Cook

Whiskey Cake Bar and Grill
12.2015 - 12.2018

Line Cook

The Lion & Rose British Restaurant & Irish Bar
12.2014 - 12.2015

Sales Associate

Tilly's
12.2013 - 12.2014

Sales Associate

Vans
12.2012 - 12.2013

Expo/Food & Beverage Runner

The Alamo Drafthouse
01.2010 - 12.2012

Line Cook

McDonald’s
07.2008 - 01.2010

Line Cook

Whataburger
01.2008 - 07.2008

Churchill High School

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