Andrew Duesing
Chesterfield,VA
Summary
- Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction.
- Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
- Hardworking and passionate worker with strong organizational skills eager to secure this Multimedia Technician position.
- Ready to help the team achieve company goals and do my part in having day to day operations run smoothly.
Overview
11
11
years of professional experience
Work History
Independent Contractor - Delivery Driver
DoorDash
09.2021 - Current
- Assisted in loading and unloading packages, ensuring proper handling procedures were followed.
- Delivered packages to customer doorsteps and business offices.
- Improved customer service and communication by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Strengthened communication skills through regular interactions with others.
Audio Visual Installation
Pro Communication Services Inc
06.2022 - 07.2022
- Properly installed Shure microphones in classrooms and lecture halls.
- Assembled huddle spaces including LG displays and wall mounts.
- Troubleshot and installed projector and professor cameras in classrooms.
- Installed 65" displays in library conference rooms.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Server
AMC Theatres
06.2019 - 03.2020
- Delivered exceptional customer service, enhancing guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery to patrons.
- Trained new servers on menu items, service protocols, and customer interaction techniques.
- Served multiple rows of guests in different parties in multiple theatres at one time.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Worked with handheld devices to send customer orders to the kitchen and delivered movie theatre guests their meals & beverages.
- Often times theatres would be at max capacity causing immense pressure to be quick and punctual.
- Show times overlapping each other meant staying focused and composed to give each guest a quality experience.
- Prepared schedules for shift leaders to maintain a positive flow throughout each week.
Barback
622 North Restaurant Wine and Bar
09.2018 - 06.2019
- Managed inventory levels by restocking supplies and maintaining cleanliness behind the bar.
- Implemented effective organization of glassware and tools, improving workflow efficiency.
- Monitored guest satisfaction, addressing concerns promptly to ensure a positive atmosphere.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, beer, and liquor behind the bar.
- Replaced empty kegs and soda syrups.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Worked shows and events on weekends for Virginia Tech football games.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
General Assembly Building Furniture Inventory
Creative Office Environments
06.2018 - 07.2018
- Worked well in a team setting, providing support and guidance.
- Measured and labeled office furniture in the General Assembly Building to begin their moving process.
- Established foundation to create order through our work itinerary.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
Audio Visual Helper and Installer
Creative Office Environments
06.2017 - 08.2017
- Maintained and organized Creative Office Environments Audio Visual warehouse
- Delivered and installed LG displays at the Capital One West Creek Campus
- Monitored inventory levels and coordinated plans for restocking
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated various hand and power tools to complete general tasks.
- Removed debris and waste from job sites.
- Set up ladders and other access equipment.
- Tested audio and visual equipment to verify working condition.
Assistant Office Manager / Customer Service Rep.
State Farm Insurance, Willis Connell
06.2014 - 06.2015
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Aided in supporting the clients of Willis Connell's current book of business at State Farm Insurance.
- Received phone calls aimed at resolving any problems and answering all questions about the customers insurance policies.
- Added vehicles to customers insurance polices and created quotes for future business.
- Delivered all mail and daily policy holder premium deposits to the post office and bank.
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Created cold call dialogue to persuade new customers to do business with State Farm Insurance.
Education
Associate of Science - Real Estate
Virginia Polytechnic Institute And State University
Blacksburg, VA06-2021
High School Diploma -
Clover Hill High School
Midlothian06-2015
Skills
- Client relationship building
- Work inspections
- Critical thinking
- Excellent communication
- Deadline adherence
- Task prioritization
- Proficient in Teams, Zoom, Outlook, Word, Excel etc
- Adaptability and flexibility
- Error correction
- Equipment Repair
- Customer support
Timeline
Audio Visual Installation
Pro Communication Services Inc
06.2022 - 07.2022
Independent Contractor - Delivery Driver
DoorDash
09.2021 - Current
Server
AMC Theatres
06.2019 - 03.2020
Barback
622 North Restaurant Wine and Bar
09.2018 - 06.2019
General Assembly Building Furniture Inventory
Creative Office Environments
06.2018 - 07.2018
Audio Visual Helper and Installer
Creative Office Environments
06.2017 - 08.2017
Assistant Office Manager / Customer Service Rep.
State Farm Insurance, Willis Connell
06.2014 - 06.2015
Associate of Science - Real Estate
Virginia Polytechnic Institute And State University
High School Diploma -
Clover Hill High School