Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrew Dufour

Arnold

Summary

Dynamic professional with extensive experience in customer service and delivery driving. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in route navigation and adept at using power tools for various tasks. Committed to excellence and teamwork in fast-paced environments.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Driver

American Food & Vending
St. Louis
12.2023 - Current
  • Loading vending machines and e markets

Driver

Elite Cuisine LLC
Fenton
01.2020 - 01.2023
  • Filling markets and vending machines with snacks drinks and food items

Pest Control Technician

Terminx
St. Louis
03.2020 - 11.2020
  • Bed bug and cockroach specialist

Utility Worker

USIC Locating Service
03.2017 - 01.2020
  • Locate utilities for digging

Vendor

Cardinal vending
Fenton
08.2015 - 03.2017
  • Filling vending machines
  • Ensuring customers needs are met
  • Collect money out of machines
  • Make small repairs if needed

Vending Driver

St Louis Vendors
St. Louis
08.2014 - 08.2015
  • Fill vending machines and collect money
  • I learned a trade
  • Skills Used: Filling of vending machines and good customer skills

Assistant Manager

Pizza Hut
Crystal City
04.2011 - 08.2014
  • Cash handling skills
  • Work the phones, providing customer service skills to customers over the phone, in the store and during deliveries.
  • Work with, and lead a team of other people, and always willing to assist, and train
  • Always willing to work over-time / cover peoples shifts when asked / needed
  • Make sure before leaving for the day, or for a time period that everything is in order and that all my work in complete in that area.
  • Excellent skills with dealing with customers in all ways. Whether it be in positive or if the customer has any complaints / issues
  • As a manager, I train others in all areas of the job, cooking, driving, ovens, waiting tables, and hostess.
  • I handle all issues with co-workers and customers. I make sure the store is in order at all times.

Carpet Specialist

CS Flooring
Maryland Heights
06.1999 - 11.2011
  • Do Carpet Installations in various locations
  • Communicate with the Customers during the installation time, to make sure they are Happy with the work that is being provided for them
  • Work in a fast paced environment, but also allow the job to be performed correct, and to be finished right the first time
  • Have excellent communication skills with all my co-workers in the warehouse, along with my partner on the job
  • Willing to work with various tools and learn how to use different tools/learn different techniques, which allows me to expand on the different types of flooring plans I am capable of installing.
  • Phone #: 314-432-6530
  • Supervisor: Larry Walter

Assistant Manager

Pizza Hut
Saint Charles
08.2005 - 08.2006
  • Assistant Manager, so I helped run the place, handle cash, customers, phones; anything that was needed
  • Excellent customer & team work skills
  • Delivered pizzas as part of my duties when needed
  • Worked in a fast pace environment where I had to learn how to do things quickly
  • Willing to work over-time when asked/needed
  • Was in-charge of delivering pizza to business locations, casinos, and corporate offices
  • Worked as an Assistant Manager to assist in all areas of the job
  • Dealt with customer problems and complaints, and insured that any and all problems would be resolved
  • Amy Hessel

Education

Bachelor's degree - Social Sciences

Franklin University
Columbus, OH
08.2023

G.E.D -

St Charles Community College
St Charles

Skills

  • Carpentry and power tools
  • Delivery driving and freight
  • Analytical skills
  • Attention to detail
  • Commercial driving and route navigation
  • Sales and upselling strategies
  • Medical equipment operation
  • Customer service and patient interaction
  • Receiving shipments and unloading
  • Heavy lifting and transportation of fragile goods
  • Communication skills and organizational abilities
  • Microsoft Office proficiency
  • Network administration

Certification

  • Class E Driver's License
  • DOT Physical Certification

Languages

English

Timeline

Driver

American Food & Vending
12.2023 - Current

Pest Control Technician

Terminx
03.2020 - 11.2020

Driver

Elite Cuisine LLC
01.2020 - 01.2023

Utility Worker

USIC Locating Service
03.2017 - 01.2020

Vendor

Cardinal vending
08.2015 - 03.2017

Vending Driver

St Louis Vendors
08.2014 - 08.2015

Assistant Manager

Pizza Hut
04.2011 - 08.2014

Assistant Manager

Pizza Hut
08.2005 - 08.2006

Carpet Specialist

CS Flooring
06.1999 - 11.2011

Bachelor's degree - Social Sciences

Franklin University

G.E.D -

St Charles Community College