Andrew Dufour
Arnold
Summary
Dynamic professional with extensive experience in customer service and delivery driving. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in route navigation and adept at using power tools for various tasks. Committed to excellence and teamwork in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Driver
American Food & Vending
St. Louis
12.2023 - Current
- Loading vending machines and e markets
Driver
Elite Cuisine LLC
Fenton
01.2020 - 01.2023
- Filling markets and vending machines with snacks drinks and food items
Pest Control Technician
Terminx
St. Louis
03.2020 - 11.2020
- Bed bug and cockroach specialist
Utility Worker
USIC Locating Service
03.2017 - 01.2020
- Locate utilities for digging
Vendor
Cardinal vending
Fenton
08.2015 - 03.2017
- Filling vending machines
- Ensuring customers needs are met
- Collect money out of machines
- Make small repairs if needed
Vending Driver
St Louis Vendors
St. Louis
08.2014 - 08.2015
- Fill vending machines and collect money
- I learned a trade
- Skills Used: Filling of vending machines and good customer skills
Assistant Manager
Pizza Hut
Crystal City
04.2011 - 08.2014
- Cash handling skills
- Work the phones, providing customer service skills to customers over the phone, in the store and during deliveries.
- Work with, and lead a team of other people, and always willing to assist, and train
- Always willing to work over-time / cover peoples shifts when asked / needed
- Make sure before leaving for the day, or for a time period that everything is in order and that all my work in complete in that area.
- Excellent skills with dealing with customers in all ways. Whether it be in positive or if the customer has any complaints / issues
- As a manager, I train others in all areas of the job, cooking, driving, ovens, waiting tables, and hostess.
- I handle all issues with co-workers and customers. I make sure the store is in order at all times.
Carpet Specialist
CS Flooring
Maryland Heights
06.1999 - 11.2011
- Do Carpet Installations in various locations
- Communicate with the Customers during the installation time, to make sure they are Happy with the work that is being provided for them
- Work in a fast paced environment, but also allow the job to be performed correct, and to be finished right the first time
- Have excellent communication skills with all my co-workers in the warehouse, along with my partner on the job
- Willing to work with various tools and learn how to use different tools/learn different techniques, which allows me to expand on the different types of flooring plans I am capable of installing.
- Phone #: 314-432-6530
- Supervisor: Larry Walter
Assistant Manager
Pizza Hut
Saint Charles
08.2005 - 08.2006
- Assistant Manager, so I helped run the place, handle cash, customers, phones; anything that was needed
- Excellent customer & team work skills
- Delivered pizzas as part of my duties when needed
- Worked in a fast pace environment where I had to learn how to do things quickly
- Willing to work over-time when asked/needed
- Was in-charge of delivering pizza to business locations, casinos, and corporate offices
- Worked as an Assistant Manager to assist in all areas of the job
- Dealt with customer problems and complaints, and insured that any and all problems would be resolved
- Amy Hessel
Education
Bachelor's degree - Social Sciences
Franklin University
Columbus, OH08.2023
G.E.D -
St Charles Community College
St CharlesSkills
- Carpentry and power tools
- Delivery driving and freight
- Analytical skills
- Attention to detail
- Commercial driving and route navigation
- Sales and upselling strategies
- Medical equipment operation
- Customer service and patient interaction
- Receiving shipments and unloading
- Heavy lifting and transportation of fragile goods
- Communication skills and organizational abilities
- Microsoft Office proficiency
- Network administration
Certification
- Class E Driver's License
- DOT Physical Certification
Languages
English
Timeline
Driver
American Food & Vending
12.2023 - Current
Pest Control Technician
Terminx
03.2020 - 11.2020
Driver
Elite Cuisine LLC
01.2020 - 01.2023
Utility Worker
USIC Locating Service
03.2017 - 01.2020
Vendor
Cardinal vending
08.2015 - 03.2017
Vending Driver
St Louis Vendors
08.2014 - 08.2015
Assistant Manager
Pizza Hut
04.2011 - 08.2014
Assistant Manager
Pizza Hut
08.2005 - 08.2006
Carpet Specialist
CS Flooring
06.1999 - 11.2011
Bachelor's degree - Social Sciences
Franklin University
G.E.D -
St Charles Community College