Andrew Easterday
Mount Juliet,TN
Summary
Dynamic Account Manager with a proven track record at ATLAS CONCORDE USA, excelling in client relationship management and data analysis. Skilled in Salesforce and team leadership, I drive growth by identifying market opportunities and enhancing customer satisfaction, ensuring retention and loyalty through effective communication and strategic problem-solving.
Overview
16
16
years of professional experience
Work History
Field Marketing Manager
Atlas Concorde USA
08.2025 - Current
- Developed and executed comprehensive field marketing strategies to enhance brand awareness and engagement.
- Collaborated with cross-functional teams to align marketing initiatives with sales objectives and customer needs.
- Analyzed market trends and competitor activity to inform strategic decision-making and optimize campaign performance.
- Managed logistics for promotional events, ensuring seamless execution and maximum impact on target audiences.
- Implemented data-driven insights to refine marketing tactics, resulting in improved lead generation outcomes.
- Built strong relationships with local partners to amplify outreach efforts and foster community engagement initiatives.
- Increased sales through application of merchadising marketing program.
Account Manager/Marketing
ATLAS CONCORDE USA
03.2023 - 08.2025
- Managed accounts for large and small distributors across twenty-five states.
- Interviewed and hired talented individuals to add value to the account management team.
- Managed client relationships to ensure satisfaction and retention.
- Analyzed market trends to identify growth opportunities for clients.
- Maintained direct communication with clients regarding orders, shipping, and account details.
- Identified urgent tasks daily to ensure prompt action and resolution.
- Coordinated with six territory managers for effective domestic and international communication.
- Collaborated with production team to ensure timely fulfillment of large custom orders.
- Partnered with distribution warehouse to maintain accurate inventory levels.
- Created delivery schedules for full truckloads, large truckloads, and recurring shipments.
- Provide training and mentorship to new hires on company operations and technical systems, including Microsoft Suite and Salesforce.
Operations CSR Associate
EMSER TILE
11.2022 - 03.2023
- Built orders, quotes, and sample tickets while maintaining electronic ordering systems.
- Collaborated with centralized distribution centers to ensure timely shipment of products.
- Assisted customers with order inquiries, including placements, ETA dates, and cancellations.
- Provided pricing guidance and product selections for accounts and customers.
- Coordinated with outside representatives on order entry and inventory management.
- Operated forklift for loading product pickups or processing returns in warehouse.
- Conducted cycle counts of all inventory in warehouse and showroom for accuracy.
- Trained new associates on store operations, policies, and procedures.
Warehouse Operations Associate
FERGUSON ENTERPRISES
05.2022 - 11.2022
- Unloading inbound deliveries: responsible for receiving all, accurate inventory counts, stocking in proper locations, and filing associated paperwork.
- Loading outbound shipments: pulling material associated with large corporate orders, which include bundles of pipe, valves, and steel pipes, adhering to safety protocols
- Conducted regular inspections of warehouse equipment and reported issues.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained a clean and organized work environment to enhance productivity.
- Responsible for verifying on-hand quantities to ensure order fulfillment. If material is not on-site, I am responsible for reaching out to other Ferguson branches to get the order fulfilled outside my warehouse.
- Regular communication with the inside and outside sales departments regarding order arrivals.
- Familiarity and working knowledge of all product sold, in order to properly identify special order items vs. stock items.
- Accountable for monthly, quarterly, and semi-annual inventory checks and verifying counts.
- I am responsible for inventory checks beyond my own jurisdiction, and I flag any that are off.
- Creating bill of lading, coordinating pick-up and delivery times with Freightlines.
Commercial Building Maintenance Engineer
JONES LANG LASALLE AMERICAS
09.2021 - 05.2022
- Coordinated vendor and contractor efforts for building maintenance and repairs.
- Sourced trade-specific vendors in collaboration with property manager.
- Managed building budget to ensure compliance with financial constraints.
- Scheduled inspections and maintenance for fire systems, HVAC systems, elevators, and mechanical equipment.
- Maintained knowledge of current building standards and code restrictions.
- Oversaw construction projects, ensuring alignment with property managers on-site.
- Responded promptly to emergency calls outside of regular work hours.
- Performed routine plumbing and electrical repairs to maintain system functionality.
- Replaced worn out parts in a timely manner to ensure proper functioning of equipment.
- Conducted regular maintenance checks on boilers, pumps, air conditioning units and other equipment.
- Monitored water pressure levels throughout the facility to detect any irregularities or leaks.
- Maintained records of all maintenance activities performed in the building.
Property Maintenance Technician
ANTIOCH UNIFIED SCHOOL DISTRICT
01.2019 - 01.2021
- Maintain buildings and grounds at twenty-six schools within the Antioch Unified School District.
- Responsible for moving necessary equipment and materials between school grounds for various jobs.
- Possess current and consistent knowledge of building operations at various sites.
- Perform preventative maintenance for all functional building systems monthly, quarterly, and annually.
- Knowledge of regular HVAC system maintenance and troubleshooting.
- Manage the repair and installation for a variety of systems: electrical, plumbing, HVAC, and landscaping.
- Operate and maintain a variety of tools and equipment safely and effectively; perform repairs to equipment as needed.
- Effective use and knowledge of the work order system for work tracking and ongoing inspections.
- Perform regular inspections of sites to ensure that daily operations are running properly.
- Arrange setup for regular school events, setup and transport of equipment, furniture, and other necessary supplies.
- Coordination between school district departments to get jobs done in a timely manner.
- Available and responsive for emergency calls and concerns outside of regular work hours.
Department Lead – Commercial and Residential Flooring
LOWE’S COMPANIES
01.2010 - 01.2019
- Oversaw flooring and lumber departments, tracked project ordering, and project status.
- Maintained department inventory, and was responsible for tracking and ordering materials as needed.
- Tracked and maintained the client database for existing and new customers.
- Ordered materials for client-specific jobs.
- Order management, Order entry.
- Created and maintained a schedule of client jobs based on inventory availability.
- Maintained relationships with clients, ranging from personal accounts to business accounts.
- Approached customers on the sales floor to gain new business and increase department productivity.
- Cycle counting daily and weekly, with adjustments to inventory as necessary.
- Conducted performance reviews of individual departments to track sales and revenue.
- Trained and assisted new team members in the department as needed.
- Cycle counting all inventory within the department, along with sister departments as needed.
Education
High School Diploma -
ANTIOCH HIGH SCHOOL
Antioch, CA01.2009
Some College (No Degree) -
LOS MEDANOS COLLEGE
Pittsburg, CASkills
- Microsoft Suite, Adobe, SmartSheets, TMA Software, MRI Software, Yardi, Genesis Inventory Management, Sterling Inventory Visibility, POS systems, Salesforce, SAP, JD Edwards, Clover Credit Systems
- Client relationship management
- Order management
- Inventory control
- Customer service
- Team collaboration
- Data analysis
- Training and mentorship
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Distributor management
- Marketing analytics
- Multitasking
- Team leadership
- Microsoft sharepoint
- Team recruiting and hiring
- Product launches
- Sales support
- Salesforce utilization
- Brand standards
- Event management
- Market analysis
- Brand development
- Corporate communications
Accomplishments
- Named Employee of the Year 2020-2021 AUSD
Affiliations
Family
Sports
Working out
Languages
English
Full Professional
Volunteer Experience
EASTSIDE CHURCH OF CHRIST, Volunteer, Antioch, California, 2010, 2019, Community landscaping, planting trees in various areas, Groundskeeping and maintenance work as needed for members of the church community, Volunteered at local homeless shelter, Involved in various youth group community activities
References
References available upon request.
Timeline
Field Marketing Manager
Atlas Concorde USA
08.2025 - Current
Account Manager/Marketing
ATLAS CONCORDE USA
03.2023 - 08.2025
Operations CSR Associate
EMSER TILE
11.2022 - 03.2023
Warehouse Operations Associate
FERGUSON ENTERPRISES
05.2022 - 11.2022
Commercial Building Maintenance Engineer
JONES LANG LASALLE AMERICAS
09.2021 - 05.2022
Property Maintenance Technician
ANTIOCH UNIFIED SCHOOL DISTRICT
01.2019 - 01.2021
Department Lead – Commercial and Residential Flooring
LOWE’S COMPANIES
01.2010 - 01.2019
Some College (No Degree) -
LOS MEDANOS COLLEGE
High School Diploma -
ANTIOCH HIGH SCHOOL