- I enjoy cooking for friends and family gatherings
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Food Tourism
- Fundraising Events
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
ANDREW EATON
Reading,PA
Summary
With over 10 years of experience working for reputable companies, as well as owning and operating my own business. I showcase strong management, leadership, communication, and problem-solving skills. The goal is to continue growing both professionally and personally by joining a well-known local company. Throughout the career, valuable expertise in project management, client relations, and construction oversight has been gained. By utilizing effective communication skills, successful coordination with subcontractors to ensure timely project milestones has been achieved. Additionally, high safety standards have been maintained and budgets efficiently managed. As a sales professional, there is a proven track record in retail environments, prioritizing customer interaction and driving sales growth. Reliability and adaptability enable meeting dynamic customer needs and navigating changing market conditions. With strong communication and collaboration skills, consistent contribution to team success and achievement of sales goals are ensured.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Contractor
Eaton Exterior Restoration
01.2019 - Current
- Residential and Commercial;
- Insurance and non-insurance exterior damage, inspections of the entire property, working with insurance companies along with homeowners, estimates done using Xactimate, material orders, project manage the build from start to finish, in charge a crew of 6 or more workers at a time
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Managed large-scale construction projects within cost, quality and time constraints,
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Utilized advanced inspection tools, including drones and thermal imaging cameras, to identify hard-to-reach issues effectively.
- Increased customer confidence by addressing concerns promptly and providing expert recommendations for repairs or replacements.
- Ensured compliance with local building codes during all inspection processes, maintaining high safety standards throughout each project.
- Conducted regular follow-ups with clients to ensure satisfaction with services provided and address any additional needs or concerns.
- Assisted insurance adjusters in determining the extent of damage for accurate claims processing.
- Completed timely inspections for commercial and residential properties, ensuring client satisfaction and adherence to deadlines.
- Maintained up-to-date knowledge on industry standards and best practices through continuous professional development.
- Developed strong relationships with clients and contractors, fostering a collaborative environment for successful projects.
- Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
Residential Roofing Sales Representative
Bachmans Building and Remodeling
04.2024 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Participated in trade shows and conferences to network and generate leads.
- Reduced repair costs for clients by providing detailed reports and recommending preventive maintenance measures.
- Consulted with architects and engineers on new construction projects to provide expert advice regarding roofing materials selection.
- Assisted insurance adjusters in determining the extent of damage for accurate claims processing.
- Educated clients on proper roof maintenance techniques, prolonging the lifespan of their roofing systems significantly.
Senior Project Manager
Accord Group
01.2014 - 01.2020
- Company Overview: Storm Restoration company that helped homeowners with insurance claims after damage to their property
- Project manage the build, crews, and sub-contractors
- Would give homeowners peace of mind after the storm
- Storm Restoration company that helped homeowners with insurance claims after damage to their property
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Liberal Studies -
Lackawanna College
Scranton, PA01.2004
High School Diploma -
Grove City Area High School
Grove City, PA01.2001
Skills
- Project management
- Site Safety
- Xactimate
- Estimating
- Inspections
- Eagle view
- Worksite safety
- Customer service
- Problem-solving
- Time management
- Friendly, positive attitude
- Multitasking
- Excellent communication
- Excellent people skills
- Relationship building
- Outgoing personality
Accomplishments
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed 20 opportunities per month.
Affiliations
- Forge Men's Organization Executive Board Member
- Muhlenburg School District School Board Member
- HAAG Certified Engineer
Certification
Haag Certification
Level 2 Xactimate Certification
- Occupational Safety and Health Administration (OSHA) 30-hour Construction Training - U.S. Department of Labor.
Million Dollar Shipper Award
While Working for the Accord Group. I was able to achieve this award 3 years running. For reaching over a million dollars in project sales. I was top 5 in the company nationwide all three years.
Interests
Timeline
Residential Roofing Sales Representative
Bachmans Building and Remodeling
04.2024 - 12.2024
General Contractor
Eaton Exterior Restoration
01.2019 - Current
Senior Project Manager
Accord Group
01.2014 - 01.2020
High School Diploma -
Grove City Area High School
Liberal Studies -
Lackawanna College