Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Andrew Eble

Andrew Eble

Long Beach,CA

Summary

Dedicated and honest professional with a strong work ethic and exceptional communication skills, respected by superiors and peers. Proven ability to manage individuals and teams effectively, fostering a positive and safe work environment that encourages collaboration and growth. Expertise in aligning employees with roles that maximize performance, coupled with a commitment to continuous operational improvement.

Overview

25
25
years of professional experience

Work History

Operations Manager

ChemMark
09.2018 - Current
  • I oversee the day-to-day operations of the company, which includes a fleet of 18 drivers/technicians, installation crew, warehouse personal, sales staff, office staff and 3 warehouses in 3 different counties.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.

Route Supervisor

CemMark
12.2010 - 09.2018
  • Supervise a fleet of 18 drivers, technicians, and installers for a commercial chemical company. Worked with office and sales staff to elevate customer service and increase route sales and profitability.
  • Evaluate routes to ensure weekly completion, schedule installations, monitor and schedule vehicle maintenance.
  • Conduct staff meeting, schedule required safety training, analyze driver performance through ride a longs with drivers, and monitor overtime.
  • Established a technical/sales training program to boost driver route sales and increase technical knowledge and diagnosing skills.
  • Find, interview and hire candidates to fill vacant staff positions.

Technician

Sears
10.2005 - 12.2010
  • I was an in home laundry technician, repairing customers washer and dryers. Completed 6-12 service orders daily, focusing on customer service, limiting customer recalls and up selling machine warranties and products.
  • Finished in the top 10% of tech for “recalls” and “first time completes” 2 times.
  • Received 3 perfect attendance awards.
  • Was chosen as team lead and representative by Sr. techs and peers.
  • Completed a Sears provided basic electrical training

Stock Room Manager

Crate&Barrel
12.2000 - 10.2005
  • Managing the day to day operation of retail stock room and its staff. I scheduled staff hours, oversaw the shipping and receiving of merchandise and place orders for stockroom materials.
  • Insured merchandise was unloaded and accounted for in a timely manner.
  • Conducted weekly meeting with staff to implement safe working habits to increase loss prevention.
  • I was hired as a seasonal employee in 2000 and quickly worked my way up to Stockroom Manager in 2003.
  • No work related injuries or workman comp cases during my time as Manager.

Education

High School Diploma -

Lakewood High
Lakewood, CA
01.2000

Skills

  • Experienced with Google Workspace tools
  • Samsara fleet software expertise
  • Inventory management
  • Customer relationship management
  • MS office
  • Process improvements
  • Organizational management
  • Data analysis
  • Project Management
  • Practical decision-making
  • Operations management
  • Problem-solving

Hobbies and Interests

Travel, Family Outings, Sports, Tech/Gadgets, Camping, World History

Timeline

Operations Manager

ChemMark
09.2018 - Current

Route Supervisor

CemMark
12.2010 - 09.2018

Technician

Sears
10.2005 - 12.2010

Stock Room Manager

Crate&Barrel
12.2000 - 10.2005

High School Diploma -

Lakewood High

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