Andrew Eisner
Surprise,AZ
Summary
Solution-focused problem solver skilled in critical thinking, creativity, clear communication, and adaptability to resolve challenges of any scale. Highly driven to succeed, support others, and continuously expand knowledge and expertise. “Make-it-happen” mentality with a strong commitment to delivering high-quality customer service and building lasting relationships. Proven ability to manage, coach, and lead team members while setting the standard through hands-on leadership. Strong sense of accountability; take ownership of decisions and proactively resolve issues rather than shifting responsibility. Experienced in business operations, inside and outside sales environments, bringing a versatile skill set developed over ten years. Deep understanding of the importance of strong partnerships with both internal and external customers to ensure smooth operations and mutual success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Life Insurance Broker
Eisner Agency LLC
11.2024 - Current
- Founded and operated a full-service insurance brokerage, overseeing all strategic, operational, and financial functions.
- Managed end-to-end business operations including marketing, sales, underwriting coordination, carrier relations, and compliance.
- Implemented efficient workflows, CRM systems, and automation tools to streamline lead management and improve business productivity.
- Built and maintained a high-performing sales pipeline through outbound calling, digital marketing, and referral development.
- Consistently generated new business by identifying client needs and presenting customized insurance solutions.
- Conducted virtual and in-person consultations, delivering clear product explanations and building long-term client relationships.
- Negotiated with carriers and clients to secure optimal coverage options aligned with budget and risk tolerance.
- Partnered with multiple carriers to offer a diverse portfolio of life, health, and supplemental insurance products.
- Designed and executed digital marketing campaigns across social media and paid advertising platforms to drive consistent lead flow.
- Managed brand development, content strategy, and online presence to expand visibility and establish market credibility.
- Leveraged analytics to evaluate campaign performance and optimize cost-per-lead and conversion rates.
- Oversaw budgeting, forecasting, and financial reporting to ensure profitability and long-term business stability.
- Managed licensing, contracting, and carrier appointments while maintaining compliance with state insurance departments.
- Negotiated vendor contracts, software subscriptions, and operating expenses to maximize ROI.
Territory Manager
Sunbelt Rentals
05.2021 - 12.2023
- Managed a high-volume sales territory covering Central Phoenix, Glendale, and El Mirage, spanning from Camelback Rd & Hwy 51 west to Peoria Ave & El Mirage Rd.
- Took over an underperforming territory with ~$1M in rental equipment on rent and grew it to a consistent $7M within two years, reaching a peak of $13M on rent at one time.
- Consistently generated approximately $1M in monthly rental and sales revenue, contributing significantly to regional growth targets.
- Cultivated, maintained, and expanded strong B2B relationships with clients across construction, maintenance, city/government, and event industries.
- Strengthened client relationships through office visits, jobsite walk-throughs, cold calling, and collaboration on shared leads.
- Gained in-depth knowledge of construction processes, enabling accurate identification of high-potential customers based on jobsite stage and equipment needs.
- Increased revenue by proactively maximizing opportunities at both offices and active jobsites within the assigned territory.
Inside Sales Representative & Rental Coordinator
Sunbelt Rentals
09.2018 - 05.2021
- Assisted walk-in and call-in customers by identifying equipment needs, recommending appropriate rental solutions, and providing accurate pricing and availability.
- Managed the full rental cycle including quotes, reservations, contracts, scheduling, and returns to ensure smooth, efficient customer experiences.
- Built strong relationships with contractors, homeowners, and commercial clients by delivering fast, knowledgeable, and solutions-oriented service.
- Maintained up-to-date product knowledge of heavy equipment, tools, safety attachments, and rental policies to effectively advise customers.
- Handled high call volumes, responding quickly to inquiries, resolving issues, and providing clear communication throughout the rental process.
- Dispatched a combined fleet of 12 tractor trailers across three branches—Tempe, Chandler, and Phoenix—ensuring timely and efficient equipment delivery and pickup.
- Planned and scheduled daily runs for heavy equipment including scissor lifts, boom lifts, excavators, forklifts, rollers, trucks, and other large machinery.
- Gained expertise in transportation regulations, including oversized load permitting, weight restrictions, and hauling compliance requirements.
- Optimized routes to maximize driver productivity while managing DOT hour limitations, fuel efficiency, equipment maintenance, and overall rental workflow.
- Collaborated closely with dispatchers, branch managers, sales teams, and other divisions to ensure a seamless customer experience.
- Oversaw transportation of up to $50M in equipment assets, varying by season and market demand.
- Selected for Sunbelt Rentals’ first centralized truck-dispatch pilot team; contributed to its success, leading to rollout and adoption in additional major markets.
Customer Service Representative
U-Haul
04.2015 - 05.2018
- Carrying out leadership roles such as assisting other employees, resolving issues with customers, and contributing to the success of the store through utilization of different tools and resources.
- Confirmed insurance and personal information, and processed money transactions through cash, check and credit.
- Managed general office work such as inventory, ordering parts, and reservations/ scheduling, and other data entry/documentation checks.
- Worked approximately 25 hours per week during the school semester's and 35+ hours during summer/winter breaks.
- Conducted checks for all inventory returned and compared return state, mileage and gas level and input information to computerized system.
Education
Bachelor - Economics
University of Wisconsin La Crosse
La Crosse, WI05.2018
Skills
- Sales & Territory Growth
- B2B Relationship Building
- Leadership & Team Development
- Field Underwriting
- Logistics & Dispatch Coordination
- Customer Service Excellence
- Digital Marketing & CRM Management
- Problem Solving & Critical Thinking
- Compliance & Documentation
- Strategic Planning & Process Optimization
Certification
- Licensed to sell life & health insurance
Timeline
Independent Life Insurance Broker
Eisner Agency LLC
11.2024 - Current
Territory Manager
Sunbelt Rentals
05.2021 - 12.2023
Inside Sales Representative & Rental Coordinator
Sunbelt Rentals
09.2018 - 05.2021
Customer Service Representative
U-Haul
04.2015 - 05.2018
Bachelor - Economics
University of Wisconsin La Crosse