Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Ellison

North Liberty

Summary

Dynamic professional with a strong work ethic and proven success at Cole's Quality Food. Skilled in inventory management and staff training, I excel in optimizing workflows and enhancing team performance. My attention to detail and proficiency in Microsoft Office have consistently driven quality outcomes and improved operational efficiency.

Overview

26
26
years of professional experience

Work History

Machine Operator

Cole's Quality Food
North Liberty
07.2020 - Current
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Oversaw inventory control during the shipping and receiving process.
  • Developed and updated Excel spreadsheets.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment, and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards, and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery, and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation.
  • Adhered to strict quality control measures, guaranteeing that consistent product output was met or exceeded customer expectations.

Kitchen Manager

Dotzy's Restaurant and Saloon
Elgin
02.2018 - 03.2020
  • Oversaw the food expedition, ensuring quality standards in a timely manner.
  • Managed shift assignments to ensure adequate coverage.
  • Monitored inventory and placed orders for new items.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Cook

Lee's Ferry Lodge
Marble Canyon
06.2013 - 11.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.

Barista

Ink! Coffee
Denver
04.2008 - 05.2013
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods, while maintaining focus on speed, quality, and consistency.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction, and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Benefit Contract Specialist

John Deere Health
Moline
07.1999 - 06.2006
  • Facilitated negotiations with diverse parties, such as insured members, union leaders, and top executives.
  • Handled sensitive information with discretion, ensuring confidentiality of personal, medical, and financial details for claimants throughout the claims examination process.
  • Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
  • Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
  • Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
  • Interpreted policy provisions, endorsements, and exclusions to accurately determine coverage for claims and pre-approval requests.
  • Reduced risk exposure through diligent monitoring and enforcement of contractual obligations.

Education

Bachelor of Arts - Photography

Art Institute of Colorado
Denver, CO

Skills

  • Strong work ethic
  • Good communication skills
  • Attention to detail
  • Proficient in Microsoft Office
  • Multitasking and organization
  • Customer service
  • Inventory management
  • Staff supervision
  • Staff training and development

Timeline

Machine Operator

Cole's Quality Food
07.2020 - Current

Kitchen Manager

Dotzy's Restaurant and Saloon
02.2018 - 03.2020

Cook

Lee's Ferry Lodge
06.2013 - 11.2017

Barista

Ink! Coffee
04.2008 - 05.2013

Benefit Contract Specialist

John Deere Health
07.1999 - 06.2006

Bachelor of Arts - Photography

Art Institute of Colorado