Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew J Engholm

Saint Paul,MN

Summary

As a knowledgeable and hardworking Shift Manager, thrive in fast-paced work environments where can direct team members and ensure customer satisfaction. From preparing schedules to handling money and serving customers needs, am dedicated to meeting performance and profit targets during every shift. With skilled leadership and motivational approach, consistently enhance team success and strive to improve operations. am resourceful and tireless, capable of handling all management needs including budgets, schedules, and projects. By resolving problems tactfully, keep both employees and customers satisfied. In fast-paced environments, effectively utilize slow periods to stay on top of demands. diligent attention to important details ensures that work areas are organized, clean, and safe. Having experience working in challenging environments, excited about the opportunity to take the next career step with Pizza Hut. As a dedicated professional, have demonstrated strengths in customer service, time management, and trend tracking. Troubleshooting problems and building successful solutions are skills that come naturally to me. Additionally, excellent verbal and written communication skills have allowed me to cultivate positive relationships and consistently exceed goals.

Reliable and adaptable, with strong focus on accuracy and efficiency. Well-versed in operating machinery and maintaining quality control standards, possessing solid technical aptitude and problem-solving skills. Committed to ensuring seamless operations and contributing to team success.

Overview

9
9
years of professional experience

Work History

Operator 3

Donatelle Plastics
02.2022 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.

Shift Manager

Pizza Hut
03.2020 - Current
  • Secured monies against loss by keeping drawer cash low and properly using on-site safe
  • Kept operations smooth and efficient with consistent opening, closing, and shift change task lists
  • Kept inventory within optimal levels and organized for easy use
  • Maintained high performance levels by successfully training, monitoring, and motivating shift employees
  • Upheld strict safety and security standards to protect consumers and assets
  • Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation
  • Controlled labor costs by streamlining workflows based on expected demands
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Mail Processor

United States Postal Service
12.2015 - 08.2021
  • Managed mail handling paperwork, including skid tags and loading documentation
  • Prepared for shipments by building boxes for deliveries
  • Helped maintain distribution center performance levels by moving finished mail to loading dock
  • Moved containers weighing as much as [Number] pounds with use of hand trucks, pallet jacks, and forklifts
  • Handled mail sacks weighing as much as [Number] pounds, including hanging, pulling, and piling full bags
  • Backed up operators with running high-volume sorting machinery
  • Weighed, wrapped, and loaded completed mail skids
  • Kept workspaces clean by regularly picking up discarded materials, missed mail, and trash
  • Managed special handling and odd-sized mail, sorting packages based on destinations
  • Bundled and labeled sorted mail for transportation to designated locations
  • Kept mail on-track with efficiently loading and unloading of mail trucks
  • Routed incoming mail for accurate distribution with correct use of boxes and pigeonholes
  • Eliminated delays by quickly clearing jams in sorting equipment
  • Determined postage requirements based on article weights, destinations, and desired service
  • Culled and sorted sacks of mail using conveyor systems
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Utilized automated equipment for efficient mail sorting, resulting in increased speed and accuracy of the process.
  • Reduced errors in mail handling with thorough attention to detail and accuracy in labeling packages.
  • Improved mail processing efficiency by implementing an effective sorting system.

Education

Diploma -

Patrick Henry High
Minneapolis, mn
06.2011

Skills

  • Financial records oversight
  • Employee training
  • Schedule management
  • Operations management
  • Safety compliance
  • Planning
  • Inventory control
  • Staff training
  • Package weighing
  • Troubleshooting
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Machine operation
  • Equipment operation
  • Efficient multitasking
  • Effective communication
  • Valid Driver's license
  • Heavy equipment operation
  • Production work
  • Heavy lifting
  • Machine setup
  • Production procedures
  • Hand-eye coordination
  • Equipment maintenance
  • Plant safety
  • Flexible schedule
  • Staff management
  • Work scheduling
  • Hand and foot coordination
  • Warehouse operations
  • Process control
  • Operational documentation

Languages

English
Full Professional

Timeline

Operator 3

Donatelle Plastics
02.2022 - Current

Shift Manager

Pizza Hut
03.2020 - Current

Mail Processor

United States Postal Service
12.2015 - 08.2021

Diploma -

Patrick Henry High
Andrew J Engholm