Andrew Enos
Andover,USA
Summary
Dynamic, results-driven professional eager to embrace challenges that leverage strong problem-solving and task prioritization abilities to enhance team performance. Recognized for reliability and adaptability, with a proven ability to quickly learn and implement new skills in fast-paced environments. A proactive, goal-oriented mindset ensures effective time management while fostering collaboration and innovation. Dedicated to utilizing these strengths to drive team success and support organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Massachusetts Emergency Management Agency
Franklin, MA
03.2024 - Current
- Coordinates disaster recovery logistics, ensuring rapid response and resource availability.
- Optimizes state warehouse operations, enhancing inventory management and distribution efficiency.
- Collaborates with agencies to improve emergency supply chain processes, boosting response effectiveness.
- Tracks resource deployment, analyzing data to refine operational strategies and outcomes.
- Builds vendor relationships, streamlining procurement and logistics for timely supply access.
- Coordinated with local and federal agencies, fostering partnerships that improved resource sharing and operational readiness.
- Provided training and support on logistics protocols, enhancing overall team performance and collaboration.
Lieutenant - Mass Care Section Chief
Weymouth Emergency Management Agency
Weymouth, MA
02.2019 - 10.2024
- Handle and coordinate all mass care needs such as emergency sheltering due to natural disasters and home fires.
- Provide security, management, and support for town events and gatherings.
- Work in conjunction with the Weymouth Police Dept. and local emergency services.
- Be readily available to assist police and fire during natural disasters and fires.
- Led emergency response initiatives to enhance community safety and preparedness.
- Strengthened partnerships with local agencies to streamline resource allocation and response efforts.
Transportation Security Officer
Transportation Security Administration / Dept. of Homeland Security
Boston, MA
04.2023 - 03.2024
- Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and/or on passengers, and preventing those objects from being transported onto aircraft.
- Performing searches and screening, which may include physical interaction with passengers (e.g., pat downs, property searches) conducting bag searches and lifting/carrying bags, bins and property weighing up to 50lbs.
- Controlling terminal entry and exit points
- Interacting with the public, giving directions and responding to inquiries
- Retaining and implementing knowledge of all applicable Standard Operating Procedures
Assistant Manager
BioLife Plasma Services
Methuen, MA
02.2022 - 02.2023
- Managed compliance, ensuring safety and efficiency, while enhancing donor volume and engagement.
- Guided marketing strategies, increasing donor participation and optimizing center performance.
- Mentored staff, promoting teamwork and achieving operational targets with measurable success.
- Coordinated with cross-functional teams to launch community outreach programs, successfully increasing donor engagement and strengthening local partnerships.
- Conducted data analysis on donor trends, enabling targeted marketing strategies that resulted in noticeable gains in donor retention.
- Developed training modules for staff that emphasized compliance and service excellence, fostering a proactive team culture and boosting service quality.
- Promoted a positive work environment by mentoring new hires, enhancing team cohesion and ensuring alignment with organizational values.
Training Supervisor
BioLife Plasma Services
Worcester, MA
07.2021 - 02.2022
- Evaluated employee training progress and assessed need for supplemental training or certifications.
- Analyzed employee performance to identify training requirements and develop suitable learning plans.
- Onboarded new hires effectively through orientations and comprehensive training.
- Educated employees using classroom training, demonstrations and on-the-job training.
- Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively.
Training Coordinator, Phlebotomist, Designated Trainer and Medical Screener
Octapharma Plasma
Brockton, MA
10.2020 - 07.2021
- Planning, implementing, maintaining, and evaluating training programs and policies at the center level
- Works with Center Management to ensure training needs are identified, planned, aligned and addressed
- Monitors training reports within Learning Management System for the respective roles to assure that initial and annual training is completed on time for each role and individual staff members
- Trains employees on SOPs, company policy, safety and regulatory guidelines and changes
- Creates and maintains compliant training records and files and ensures training schedules and documentation is up to date in accordance with laws, regulations, and company SOPs
- Monitors new hire training and ensures timely completion and effectiveness of training, including the deployment of new hire on-boarding, coordinating schedules and follow up with the Designated Trainer's responsible for training
Patient Coordinator
Alliance Healthcare Services
Brockton, MA
06.2018 - 10.2020
- Helped patients and loved ones understand procedures by explaining MRI technology and techniques.
- Conducted screening interviews of patients to identify contraindications to imaging process.
- Printed patient forms and reviewed charts to prepare for upcoming appointments.
- Protected patient data through strict compliance with HIPAA requirements.
- Relayed messages and transferred records between staff and offices to facilitate effective patient care.
- Answered basic questions and provided information to patients and family members.
- Scheduled patient appointments in EMR system.
Collections Specialist
American Red Cross
Dedham, MA
02.2017 - 06.2018
- Collected blood samples per written specifications and established protocols.
- Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols.
- Verified matching tube, patient and test information, carefully checking all details at each stage.
- Kept individuals safe and comfortable during blood and plasma donations.
- Protected team members and patients with proper aseptic, biohazard and disposal techniques.
Education
Diploma -
Southeastern Regional Vocational Tech. High School
South Easton, MA06.2016
Skills
- Employee training
- Team development
- Operations management
- Critical thinking
- Project Management
- Interpersonal Skills
- Leadership
- Metric Tracking
- Communication
Certification
License:
- Hoisting Engineer: HE-1C/HE-2A
Professional Certification:
- Massachusetts Professional Emergency Manager (Associate Level)
FEMA / ICS / NIMS Courses: ICS-300, ICS-400, IS-26, IS-100, IS-120, IS-200, IS-230, IS-235, IS-240, IS-241, IS-242, IS-244, IS-288, IS-2901, IS-405, IS-700, IS-703, IS-800 & IS-2200
Specialized Training:
- Massachusetts Emergency Management Director Orientation Program
- CISA OBP: Protective Measures Course
- CISA OBP: VBIED Detection Course
- HHS/ASPR: Access and Functional Needs Course
- G-191: ICS/EOC Interface Workshop
- Basic Shelter Operations
- Commodity Points of Distribution (CPOD)
- K-775: EOC Management and Operations
- NIMS ICS All-Hazards Logistics Section Chief
Timeline
Logistics Coordinator
Massachusetts Emergency Management Agency
03.2024 - Current
Transportation Security Officer
Transportation Security Administration / Dept. of Homeland Security
04.2023 - 03.2024
Assistant Manager
BioLife Plasma Services
02.2022 - 02.2023
Training Supervisor
BioLife Plasma Services
07.2021 - 02.2022
Training Coordinator, Phlebotomist, Designated Trainer and Medical Screener
Octapharma Plasma
10.2020 - 07.2021
Lieutenant - Mass Care Section Chief
Weymouth Emergency Management Agency
02.2019 - 10.2024
Patient Coordinator
Alliance Healthcare Services
06.2018 - 10.2020
Collections Specialist
American Red Cross
02.2017 - 06.2018
Diploma -
Southeastern Regional Vocational Tech. High School