Andrew Ermis
San Antonio
Summary
Dynamic professional with a proven track record at DoorDash and H&R Party Rentals, consistently exceeding sales goals and enhancing customer satisfaction. Skilled in financial analysis and effective communication, I excel in optimizing service delivery and problem resolution. My proactive approach ensures timely solutions and a seamless experience for clients and customers alike.
Overview
5
5
years of professional experience
Work History
Food Delivery Driver
DoorDash
San Antonio
2023.11 - Current
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Provided excellent customer service throughout the delivery process.
- Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
- Ensured that the correct order was delivered to the customer.
Service Delivery Specialist
H&R Party Rentals
San Antonio
2020.05 - 2021.08
- Coordinated problem resolution between clients and third party vendors when necessary.
- Developed strategies for optimizing service delivery operations.
- Assisted customers arriving at retail location to pick up previously ordered merchandise, verifying order tickets and helping load onto personal vehicles.
- Interacted with customers to assess their needs and suggest solutions.
Education
Business Finance
Temple College
Temple, TX2025-05
Skills
- Financial analysis
- Data interpretation
- Market research
- Customer service
- Project management
- Reporting skills
- Self motivated
- Effective communication
Affiliations
- College Baseball player
- Golf
- Volunteer at Food Bank
- Working out
Accomplishments
- Team Captain on Baseball team
- All-Conference Honors in Baseball
- Employee of the month for H&R Party Rentals
- Held a leadership position in a student organization
- Awarded Scholarship
Languages
English
Professional
References
References available upon request.
Timeline
Food Delivery Driver
DoorDash
2023.11 - Current
Service Delivery Specialist
H&R Party Rentals
2020.05 - 2021.08
Business Finance
Temple College