Andrew Feliciano
Murfreesboro,TN
Summary
Proven Bar Supervisor with a track record of enhancing customer satisfaction at Nissan Stadium through efficient operations and superior service standards. Demonstrates expertise in health and safety compliance and excels in multitasking and problem-solving. Known for reliability and strong communication, significantly improving team performance and service delivery.
Overview
3
3
years of professional experience
Work History
Bar Supervisor
Nissan Stadium
09.2023 - Current
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Food Service Worker
Nelly's Italian Cafe
03.2022 - 06.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
BBA - Business Administration
Middle Tennessee State University
Murfreesboro, TN05-2028
Skills
- Food handling
- Health and safety compliance
- Performance monitoring
- ABC standards
- Verbal and written communication
- Reliability
- Multitasking
- Problem-solving abilities
Timeline
Bar Supervisor
Nissan Stadium
09.2023 - Current
Food Service Worker
Nelly's Italian Cafe
03.2022 - 06.2024
BBA - Business Administration
Middle Tennessee State University
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