Results-driven technician with extensive experience at Coca Cola Company, excelling in equipment maintenance and system troubleshooting. Proven ability to enhance operational efficiency through effective problem-solving and preventive maintenance. Strong technical support skills complemented by excellent customer relations, ensuring optimal equipment functionality and satisfaction.
solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
▪ Provided clients with technical information and repairs on Freestyles 7000, 8000, 9000,9100
▪Serviced all Coca Cola owned Tea Towers, Coke Coolers, all styles of Fountain equipment for 8+ years with a passion.
▪ Excelled in maintaining positive relations with customers
▪ Determined and maintained functionality of all equipment
▪ Maintained/Calibrated all Coca-Cola equipment within a timely manner to exceed expected criteria
▪ Maintained precise beverage compositions including exact volumetric measurements
▪ Provided mechanical/technical advice for customers, business partners, and associates
▪ Main point of contact/Liaison: Maintaining constant contact with Disney management for all specific requests, orders and installations
▪ Upheld the Coca-Cola image & preserved the mint condition of supervised zones
▪ Maintained positive customer relations
• Contacted customers to confirm repair request & service
• Conducted follow ups to ensure equipment functionality
•Calls on accounts and responds to service calls as assigned
•Maneuvers equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance
•Keeps all refrigeration equipment in proper operating condition
•Maintains positive customer relationships
•Prepare equipment in accordance with company standards
•Ensures vehicle has appropriate levels of parts inventory
•Maintains clean and safe work area