Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Ferguson

sanford,FL

Summary

Results-driven technician with extensive experience at Coca Cola Company, excelling in equipment maintenance and system troubleshooting. Proven ability to enhance operational efficiency through effective problem-solving and preventive maintenance. Strong technical support skills complemented by excellent customer relations, ensuring optimal equipment functionality and satisfaction.

solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.

Overview

9
9
years of professional experience

Work History

Technician, Maintenance

Coca Cola Company
10.2022 - Current
  • Diagnosed technical issues to improve system performance.
  • Enhanced operational efficiency by executing timely maintenance tasks.
  • Conducted regular inspections for ensuring equipment reliability.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Performed equipment upgrades to increase functionality.

Refrigeration Field Technician

Coca Cola Beverages Florida
12.2015 - 10.2022

▪ Provided clients with technical information and repairs on Freestyles 7000, 8000, 9000,9100
▪Serviced all Coca Cola owned Tea Towers, Coke Coolers, all styles of Fountain equipment for 8+ years with a passion.
▪ Excelled in maintaining positive relations with customers
▪ Determined and maintained functionality of all equipment
▪ Maintained/Calibrated all Coca-Cola equipment within a timely manner to exceed expected criteria
▪ Maintained precise beverage compositions including exact volumetric measurements
▪ Provided mechanical/technical advice for customers, business partners, and associates
▪ Main point of contact/Liaison: Maintaining constant contact with Disney management for all specific requests, orders and installations
▪ Upheld the Coca-Cola image & preserved the mint condition of supervised zones
▪ Maintained positive customer relations
• Contacted customers to confirm repair request & service
• Conducted follow ups to ensure equipment functionality
•Calls on accounts and responds to service calls as assigned 
•Maneuvers equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance
•Keeps all refrigeration equipment in proper operating condition
•Maintains positive customer relationships
•Prepare equipment in accordance with company standards
•Ensures vehicle has appropriate levels of parts inventory
•Maintains clean and safe work area

Education

Certificate - HVAC/R

Indian River State College
Ft. Pierce, FL
06-2014

Skills

  • Technical support
  • Problem solving
  • Equipment maintenance
  • System troubleshooting
  • Diagnostic testing
  • Preventive maintenance
  • Field service
  • Technical training
  • Inventory management
  • Technical consulting
  • Equipment calibration
  • Troubleshooting expertise
  • Equipment testing
  • Maintenance scheduling

Timeline

Technician, Maintenance

Coca Cola Company
10.2022 - Current

Refrigeration Field Technician

Coca Cola Beverages Florida
12.2015 - 10.2022

Certificate - HVAC/R

Indian River State College
Andrew Ferguson