Andrew Finkelstein
Tahoe City,CA
Summary
Hard working and motivated professional successful in seizing opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
15
15
years of professional experience
Work History
Owner/ Subcontractor
Build Love Construction
08.2019 - 05.2023
- Worked with Contractors & Homeowners to provide subcontracting services
- Managed all aspects of construction and business requirements including billing, contracts, and proposals for services.
- Services include all elements of buildings aimed to provide full-service assistance with all building needs
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Lead Project Manager
Restoration One
07.2018 - 07.2019
- Managed and oversaw on-site contractors and assisted with performing construction duties as needed for each project
- Face of the company, handled client relations and new client acquisition.
- Typical schedule included 30-40 projects at different stages at once
General Manager/ Personal Trainer
Performance Training Center
10.2011 - 04.2018
- Promoted facility and fostered customer satisfaction while training and inspiring employee team to provide excellent service
- Managed and improved all financials, including a budget of up to one million annually.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Executive Director Assistant
Bike Virginia Organization
01.2011 - 09.2011
- Participated in event planning, set up, and management for bike tour of over 2000 cyclists
- Produced economic impact survey and created and conducted discount promotion plan for the tour.
Sales Associate/Mechanic
East Coasters
01.2008 - 09.2010
- Provided excellent service and equipment repair to satisfy customer needs
- Led group rides and participated in bike race event planning
- Hosted educational bike maintenance and safety courses for the public
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Bachelor of Science - Exercise, Sport, Health Education
Radford University
Radford, VA2011
Skills
- Management in customer service
- Building, demolition, and renovation
- Communication and organizational team building
- Highly motivated inspirational leader
Professional Highlights
- Over fifteen years of experience in customer service and management
- Background in management, construction, marketing and event planning.
- Communication, organizational, and team building skills from management experience
- Lifelong outdoor enthusiast, health conscious, inspirational leader, high energy and motivated.
Skills
- Management in customer service
- Building, demolition, and renovation
- Communication and organizational team building
- Highly motivated inspirational leader
Timeline
Owner/ Subcontractor
Build Love Construction
08.2019 - 05.2023
Lead Project Manager
Restoration One
07.2018 - 07.2019
General Manager/ Personal Trainer
Performance Training Center
10.2011 - 04.2018
Executive Director Assistant
Bike Virginia Organization
01.2011 - 09.2011
Sales Associate/Mechanic
East Coasters
01.2008 - 09.2010
Bachelor of Science - Exercise, Sport, Health Education
Radford University
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